招聘销售主任 Sales Executive_北京日出东方凯宾斯基酒店&雁栖岛招聘信息-最佳东方

JOB RESPONSIBILITIES

工作职责

· Solicit existing and potential customers and follow up established accounts on regular basis by phone, by correspondence or by personal contact.

· 及时处理客户异议和投诉，以提高客户满意度，建立长期、良好、稳固的区域客户关系；

· Set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts from corporate commercial accounts.

· 为现有和潜在的集团商业客户安排预约和销售拜访、现场检查。

· Follow up on lost business and bring information about them to the knowledge of the department superior.

· 将商业损失和他们的信息汇报给部门的上级。

· Negotiate with all customers and send out offers/contracts regarding individual and group business.

· 与所有客户协商，提供关于个人和集团业务的合同/报价。

· Follow the sales and marketing results and propose corrective actions if needed.

· 密切注意销售和市场业绩，并提出改进建议。

· Explore industry related data, new developments in certain agencies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be interest and benefit of the hotel and to distribute this information to their colleagues.

· 对酒店所感兴趣及能够获利的业务结构的新发展、新难题、新商业中心工业园区、新项目进行数据收集，并且将信息提供给同事。

· Entertain decision makers of the Clients in the F & B outlets of the hotel and to take part in promotional activities with them.

· 在酒店的餐厅招待重要客户，和参加酒店的推广活动。

· Keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.) Also explore and compare FIT and Group traffic (who is accommodating guests in which hotel) amongst the competitors.

· 密切关注竞争对手酒店的发展（入住率、结构变化、改造/装修、特殊活动、促销、营销努力、主题活动等)。同时与竞争酒店对散客和团队的客流量（哪个酒店能更好提供哪种类型的客人）进行比较。

· Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.

· 参与宣传主题活动、其他宣传活动和邀请名单的准备并提供建议。

· When necessary, handle the group and individual reservation requests personally.

· 如有需要，亲自处理散客及团队客人的预订请求。

· Maintain the existence of an efficient customer database system (SFA) which will be capable of identifying report sales calls and other sales activities and carry out updating exercise in certain periods of time.

· 维护现存的有效客户数据库系统(SFA)，将能够识别的销售拜访的报告和其他销售活动的执行进行实时更新。

· Update customers with the latest developments in the hotel and informs hotel management of all changes in the customer profile.

· 更新酒店最新发展的客户并通知将所有更改的客户概要通知酒店管理层。

· Participate preparing the sales action plans, attending sales meetings, developing new ideas such as special packages, programs, promotional activities undertaken by sales department and/or F&B.

· 参与销售行动计划的准备、参加销售会议、产生新的灵感对销售部门和/或餐饮部门正在进行的特价、优惠、促销活动提供新的想法。

· Take part in sales training programs, trade fairs / shows, sales blitzes and fam trips assigned by the Director of Sales / Director of Sales & Marketing.

· 参加销售总监/市场销售总监分配的销售培训计划、贸易展览/集会等活动。

· Keep themselves updated with the latest developments in the hotel including all activities, promotions, rates of the Hotel and the other chain hotels.

· 掌握酒店的最新发展，包括所有活动、促销、价格和其他连锁酒店的动态。

· Prepare reports of each sales calls covering information about the company, their comments, requirements, complaints, of their customers etc.

· 准备每项销售拜访的报告，其内容涵盖信息包括客户公司、评价、需求和投诉等。

· Cover assigned accounts in a designated Segment or geographic area and visit them at least twice annually.

· 负责每年至少两次拜访本区域的重要客户，监督、检查销售员对客户的定期访问情况，随时了解客户要求。

· On weekly basis, prepare an activity report which will cover sales call reports, site inspections, fam trips, new agencies, meetings, entertainment and other functions they participated in during the week and presents to Sales Director.

· 每周制作活动报告，涵盖销售拜访、现场检查、家人旅行、新旅行社、会议、娱乐和其他本周内的活动，将报告递交给销售总监。

· Accomplish any additional work assigned by Department head or Division head in the time frame required.

· 完成部门总监或集团总监交办的任何额外的工作，保证按时按量完成。

· Cross selling other Kempinski Hotels in the Area and Globally.

· 与其它凯宾斯基酒店进行交叉销售。

· Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

· 根据酒店和业务需要，可随时增加相应的职责和任务。

About Kempinski:Created in 1897, Kempinski Hotels is Europe’s luxury hotel group. Kempinski’s rich heritage of unique personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now manages a portfolio of 77 five-star hotels in 30 countries and continues to add new properties in Europe, the Middle East, Africa and Asia. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one is imbued with the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, which is celebrating its tenth anniversary in 2014.关于凯宾斯基酒店集团：创建于1897年，凯宾斯基是欧洲古老的奢华酒店集团。独特的个性化服务、卓越的待客之道，辅以旗下各家酒店的专属性与独特性，成为凯宾斯基的悠久传统。如今，凯宾斯基酒店集团已经在全球30个国家拥有77家五星级饭店，同时在欧洲、中东、非洲和亚洲在继续增加新的项目。每家酒店均秉承传统，延续凯宾斯基品牌的优势和成功。无论是历史悠久的地标性项目、屡获殊荣的城市生活酒店、杰出的度假村，还是名声显赫的酒店公寓，每一处让客人充分感受当地文化传统的同时，满足其对于品质的期待。凯宾斯基是世界上独立酒店联盟“全球酒店联盟”的发起成员。2014年，“全球酒店联盟”成立十周年。About Sunrise Kempinski Hotel, Beijing & Yanqi Island Located 60 km north of Beijing's city centre, alongside the picturesque Yanqi Lake and boasting panoramic views of Yan Mountain and the Great Wall, Sunrise Kempinski Hotel, Beijing & Yanqi Island is Kempinski’s largest property in China. Over the past year, Sunrise Kempinski Hotel Beijing & Yanqi Island has surprised the global community with its unique facilities, and architecture and its positioning on the market as a MICE and leisure destination, and continues to do today. The distinguished destination comprises a total of 14 hotels, including Sunrise Kempinski Hotel Beijing, with 320 rooms, located on the lakeshore; Beijing Yanqi Hotel, with 110 rooms; and 12Beijing Yanqi Island Pavilion, with 178 rooms, on Yanqi Island. Leisure facilities include 10 restaurants and bars, two Kempinski The Spas, two Kids Clubs, one private marina, the Yanqi Pagoda, recreational and fitness facilities, and beautifully-landscaped gardens. With 14,069 sqm of meeting space, spread across the 8,277-square-metre Beijing Yanqi Lake International Conference Centre, and hotels with four ballrooms and 23 meeting rooms, this destination is designed to host high profile government conferences and is set to be the location of choice for global summits and large-scale international meetings in the region. The Sunrise Kempinski Hotel, Beijing & Yanqi Island destination was the Official Host Venue for APEC China 2014, Understanding China 2015, the G20 Science, Technology and Innovation Ministers Meeting 2016, the G20 Energy Ministerial Meeting 2016, the First Belt and Road Forum 2017, the 4th China-Africa Media Cooperation 2018 and the Second Belt and Road Forum 2019. Be it dining with loved ones, entertaining business associates, hosting a meeting or staging a conference, celebrating a large or intimate wedding, or a weekend escape with the family, Sunrise Kempinski Hotel, Beijing & Yanqi Island offers guests exclusive travel in style. 关于北京日出东方凯宾斯基酒店：位于北京市区以北60公里，坐落于风景如画的雁栖湖畔，比邻壮丽的燕山山脉和雄伟的慕田峪长城，凯宾斯基酒店管理集团在中国区的大型项目——北京日出东方凯宾斯基酒店&雁栖岛由此展开。该项目包括北京日出东方凯宾斯基酒店以及雁栖岛；在雁栖岛上不仅有北京雁栖酒店，12栋北京雁栖岛国宾别墅，还有北京雁栖湖国际会议中心以及雁栖塔；使其成为耐人寻味的奢华休闲度假及会议目的地。目的地共拥有590间客房与套房，10个餐厅和酒吧，2个凯宾斯基水疗中心，1个私家游艇码头，2个儿童俱乐部，1座雁栖塔，以及完善的康乐健身设施和拥有自然景观设计的皇家园林。此外，目的地还拥有14069平方米的会议设施，包括一个8277平方米的会议中心、4个大宴会厅和23个会议厅。目的地曾是2014年“亚太经合组织会议”，2015年“读懂中国”会议，2016年“G20能源、科技部长会议”，2017年第一届“一带一路”国际合作高峰论坛，2018年“中非媒体合作论坛”及2019年第二届“一带一路”国际合作高峰论坛的官方举办地。无论是休闲度假，浪漫求婚及婚礼，庆祝派队，还是商务旅行和宴请，公司会议和年会，以及大型国际会议，北京日出东方凯宾斯基酒店&雁栖岛都将为宾客打造精彩纷呈和令人陶醉的品味之旅。 (Huairou)Weekly interview time: Every Tuesday & Thursday 14:00-17:00怀柔坐标，每周二、周四下午2:00 - 5:00 为公开面试时间。Address/Interview Address：Courtyard No. 11 Yanqi Lake South Road, Huairou District, Beijing 办公室地址/面试地址：北京市怀柔区雁栖湖南路11号院。我们提供：五险一金、工作餐、员工宿舍、员工班车、带薪年假。