中餐厅主管 Chinese Restaurant Supervisor
4千-5千
投递简历
发布于 01-30
中餐厅主管 Chinese Restaurant Supervisor
4千-5千
北京 | 2年以上 | 大专 | 招1人
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职位描述

 

  Responsible to Assistant Restaurant Manager/ Restaurant Manager.

对餐厅副经理、经理负责。


  Responsible for Head Waiter/ Waitress, Waiter/ Waitress & Host/ Hostess

对餐厅员工领位负责。


  Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

在工作时间要求有正确着装,始终按照酒店的着装与凯宾斯基的仪容仪表的标准,包括非常整洁以及合适的鞋和(抛光)名牌,永远保持高标准的个人仪容仪表和卫生要求。


  A courteous, professional and efficient service is provided at all times.

任何时候都提供有礼貌的,专业、高效的服务。


  All duties and tasks are performed as per the tasks required at the outlet.

所有的职责和任务的执行都要遵守餐厅的标准。


  Be knowledgeable of all services and products offered by the hotel.

熟知酒店所有的产品知识。


  Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.

对部门所有提供的餐饮产品都有全面的了解。


  Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

全面了解如何解释并推销部门指定的所有产品,同时可以提供其它选择。


  Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

监督营业用品,设备并成功降低损坏和浪费。


  Ensure that the place of work and surrounding area is kept clean and organized at all times.

确保工作场所及周边区域始终保持干净整洁。


  Successfully perform opening and closing procedures established for the assigned outlet

很好的执行餐厅建立的开闭餐程序。


  Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to Assistant Restaurant Manager/ Restaurant Manager.

礼貌地应答客人的问询,有效的处理及向副经理、经理报告客人的投诉和反馈。


  Report guest complaints immediately to the Assistant Restaurant Manager/ Restaurant Manager and ensuring follow up is performed with the guest.

即时向餐厅副经理、经理报告客人的投诉,确保进行跟进。


  Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

根据部门分配的及培训的职责权限,要熟知现有POS系统的操作。


  Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.

  了解并严格遵守酒店政策指南中的规则&条例,及酒店政策中关于消防,卫生,健康&安全的相关规定。


  Maintain a good rapport and work relation with staff in the assigned department and within the hotel.

和酒店内相关部门的员工保持良好的工作关系和密切的交往。


  Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.

出席并参与所有的员工会议,部门培训及酒店发起的培训安排。


  Undertake reasonable tasks and secondary duties as assigned by the Department Head.

承担部门经理指定的合理任务和职责。


  Respond to any changes in the department as dictated by the hotel management.

根据酒店管理层的命令,响应部门的一切变化。


  Assist in carrying out scheduled inventories of products and operating equipment.

协助执行产品及运营设备的盘点安排。


  Perform any other assigned reasonable duties and responsibilities as assigned. 

执行一切合理分配的义务和责任。


  Projecting at all times a positive and motivated attitude and exercise self-control.

始终保持积极上进的态度,练习自我控制。


  Having a complete understanding of the monthly profit and loss statement of the department.

完整的了解部门每月损益情况。


  Be able to lead the service and act as a role model to the team.

能够领导服务员工并充当团队榜样的角色。


  Be able to ensure a flawless service to the highest standards and as required by the department and the hotel.

根据酒店和部门的要求能够确保提供完美高标准的服务。


  Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

完全了解餐厅的概念,并能够根据所提供的服务,食品和酒水及团队的指导充当监护人。


  Be able to ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.

能够确保和团队良好的沟通,并且能够在餐厅副经理、经理不在时召开部门会议。


  Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.

餐厅副经理、经理不在时参加餐饮部会议。


其他要求
语言能力:英语-良好
计算机能力:良好
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公司地址
怀柔区雁栖湖南路11号院
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 国有企业
    企业性质
 About Kempinski:Created in 1897, Kempinski Hotels is Europe’s luxury hotel group. Kempinski’s rich heritage of unique personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now manages a portfolio of 77 five-star hotels in 30 countries and continues to add new properties in Europe, the Middle East, Africa and Asia. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one is imbued with the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, which is celebrating its tenth anniversary in 2014.关于凯宾斯基酒店集团:创建于1897年,凯宾斯基是欧洲古老的奢华酒店集团。独特的个性化服务、卓越的待客之道,辅以旗下各家酒店的专属性与独特性,成为凯宾斯基的悠久传统。如今,凯宾斯基酒店集团已经在全球30个国家拥有77家五星级饭店,同时在欧洲、中东、非洲和亚洲在继续增加新的项目。每家酒店均秉承传统,延续凯宾斯基品牌的优势和成功。无论是历史悠久的地标性项目、屡获殊荣的城市生活酒店、杰出的度假村,还是名声显赫的酒店公寓,每一处让客人充分感受当地文化传统的同时,满足其对于品质的期待。凯宾斯基是世界上独立酒店联盟“全球酒店联盟”的发起成员。2014年,“全球酒店联盟”成立十周年。About Sunrise Kempinski Hotel, Beijing & Yanqi Island Located 60 km north of Beijing's city centre, alongside the picturesque Yanqi Lake and boasting panoramic views of Yan Mountain and the Great Wall, Sunrise Kempinski Hotel, Beijing & Yanqi Island is Kempinski’s largest property in China. Over the past year, Sunrise Kempinski Hotel Beijing & Yanqi Island has surprised the global community with its unique facilities, and architecture and its positioning on the market as a MICE and leisure destination, and continues to do today. The distinguished destination comprises a total of 14 hotels, including Sunrise Kempinski Hotel Beijing, with 320 rooms, located on the lakeshore; Beijing Yanqi Hotel, with 110 rooms; and 12Beijing Yanqi Island Pavilion, with 178 rooms, on Yanqi Island. Leisure facilities include 11 restaurants and bars, two Kempinski The Spas, two Kids Clubs, one private marina, the Yanqi Pagoda, recreational and fitness facilities, and beautifully-landscaped gardens. With 14,069 sqm of meeting space, spread across the 8,277-square-metre Beijing Yanqi Lake International Conference Centre, and hotels with four ballrooms and 23 meeting rooms, this destination is designed to host high profile government conferences and is set to be the location of choice for global summits and large-scale international meetings in the region. The Sunrise Kempinski Hotel, Beijing & Yanqi Island destination was the Official Host Venue for APEC China 2014, Understanding China 2015, the G20 Science, Technology and Innovation Ministers Meeting 2016, the G20 Energy Ministerial Meeting 2016, the First Belt and Road Forum 2017, the 4th China-Africa Media Cooperation 2018 and the Second Belt and Road Forum 2019. Be it dining with loved ones, entertaining business associates, hosting a meeting or staging a conference, celebrating a large or intimate wedding, or a weekend escape with the family, Sunrise Kempinski Hotel, Beijing & Yanqi Island offers guests exclusive travel in style. 关于北京日出东方凯宾斯基酒店:   位于北京市区以北60公里,坐落于风景如画的雁栖湖畔,比邻壮丽的燕山山脉和雄伟的慕田峪长城,凯宾斯基酒店管理集团在中国区的大型项目——北京日出东方凯宾斯基酒店&雁栖岛由此展开。   该项目包括北京日出东方凯宾斯基酒店以及雁栖岛;在雁栖岛上不仅有北京雁栖酒店,12栋北京雁栖岛国宾别墅,还有北京雁栖湖国际会议中心以及雁栖塔;使其成为耐人寻味的奢华休闲度假及会议目的地。   目的地共拥有590间客房与套房,11个餐厅和酒吧,2个凯宾斯基水疗中心,1个私家游艇码头,2个儿童俱乐部,1座雁栖塔,以及完善的康乐健身设施和拥有自然景观设计的皇家园林。此外,目的地还拥有14069平方米的会议设施,包括一个8277平方米的会议中心、4个大宴会厅和23个会议厅。   目的地曾是2014年“亚太经合组织会议”,2015年“读懂中国”会议,2016年“G20能源、科技部长会议”,2017年第一届“一带一路”国际合作高峰论坛,2018年“中非媒体合作论坛”及2019年第二届“一带一路”国际合作高峰论坛的官方举办地。    无论是休闲度假,浪漫求婚及婚礼,庆祝派队,还是商务旅行和宴请,公司会议和年会,以及大型国际会议,北京日出东方凯宾斯基酒店&雁栖岛都将为宾客打造精彩纷呈和令人陶醉的品味之旅。 (Huairou)Weekly interview time: Every Tuesday & Thursday 14:00-17:00怀柔坐标,每周二、周四下午2:00 - 5:00 为公开面试时间。Address/Interview Address:Courtyard No. 11 Yanqi Lake South Road, Huairou District, Beijing 办公室地址/面试地址:北京市怀柔区雁栖湖南路11号院。我们提供:五险一金、工作餐、员工宿舍、员工班车、带薪年假。
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