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Job Descriptions – Wellness Manager / Director
Responsible for drafting, developing, and implementing various strategies are designed to improve the overall well-being of our associates and clients.
Acknowledging, crafting and arranging different wellness program with attention to detail, efficacy and functionality.
Provide strategic direction and oversight to maximize efficiencies in operations and ensure service quality initiatives are consistent with company and industry standards as well as customer expectations.
Maintain a cooperative and productive relationship with property leadership and operation team. Oversee day to day spa, wellness or hospitality operations. Follow-up and ensure resolution to all identified issues.
Develop a systematic review and action plan for operation issues, quality and guest experience indicators.
Lead and manage a diverse team of wellness practitioner and supporting team members. Participate in the interviewing process of team members and ensure yearly written performance evaluation of all wellness staff.
Assist support services in developing, implementing, and conducting in service training programs that relate to the wellness department.
Review annually wellness services policies and procedures. Draft business plan and annual budgets.
Qualification & Experience:
A degree, diploma or professional accreditation in a related field of health, sport science or wellness.
Have broad knowledge of health and wellness practices and trends. Keeping up-to-date with changing technologies and new theories of health and wellness.
Prior working and management experience in the implementation of wellness programs in healthcare or hospitality industry in Asia
Good interpersonal skills as well as computer skills used for tracking effectiveness of operations and wellness programs.
Additional experience, ability or training in business, finance, communication and marketing strategy is a plus.
5-10 years of work experience with minimum 3 years in management or leadership position in Asia.
作为全球领先的独立经营、多品牌并行发展的酒店集团,悦榕集团始终坚持以开拓创新精神,打造设计为先的旅行体验,并践行负责任的旅行承诺。集团在全球 20多个国家拥有 70家酒店和度假 村,超过 60 个 Spa 中心和艺品阁,以及 14 个住宅等多元化产业版图。旗下包括旗舰品牌悦榕庄在内的 12 个各具特色的品牌均已加入集团忠诚计划“与悦榕”。悦榕集团始终将“拥抱环境,关爱社会”的核心价 值观贯穿于悦榕全球企业社会基金和悦榕管理学院发展之中,并致力于成为可持续旅行的践行者,不断提 升宾客体验。