• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理

定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。
Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
确保遵守品牌承诺以追求利润为原则进行部门运作。
Ensures that the outlet is operated in line with maximising profit while delivering on the brand promise.
确保财务记录的保留、钱款处理和许可以及及时而准确的财政信息的上报全部符合酒店、公司和本地的制度、政策和规章的规定。
Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
协助进行盘点管理和酒店营运设备和其他设施持续的保存保养。
Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
监督和协助餐饮部员工的聘用和筛选。在招聘时遵循酒店指示，在筛选员工时以能力基础进行选择。
Oversees and assists in the recruitment and selection of Food and Beverage employees. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees.
经过适当的培训、指导和/或教导，通过提高每位员工的技能和能力发挥其效力。
Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
鼓励员工成为有创意的、主动的、具有挑战精神并可以认识到自身对于营运成功所作贡献的员工。
Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
执行分派的任何合理任务和额外职责。
Carries out any other reasonable duties and responsibilities as assigned.

作为全球领先的独立经营、多品牌并行发展的酒店集团，悦榕集团始终坚持以开拓创新精神，打造设计为先的旅行体验，并践行负责任的旅行承诺。集团在全球 20多个国家拥有 70家酒店和度假
村，超过 60 个 Spa 中心和艺品阁，以及 14 个住宅等多元化产业版图。旗下包括旗舰品牌悦榕庄在内的 12
个各具特色的品牌均已加入集团忠诚计划“与悦榕”。悦榕集团始终将“拥抱环境，关爱社会”的核心价
值观贯穿于悦榕全球企业社会基金和悦榕管理学院发展之中，并致力于成为可持续旅行的践行者，不断提
升宾客体验。