岗位职责
1、协助宾客提拉行李及行李寄存服务。
2、为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。
3、确保交班本上记录的每一件事情都已经落实。
4、确保所接收的行李和包裹的安全,并存放在合适的地方。
5、提供其他问询服务。
6、记录未完成的工作交给下一个班次。
7、管理行李房,确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。
岗位要求1、工作认真、性格开朗、吃苦耐劳、反应灵活,喜欢和人打交道。
2、有服务意识
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Marriott International, Inc. manages 30 hotel brands. The Luxury Collection Hotels & Resorts from Apennine Peninsula – Italy traces its heritage to year of 1906. It is one of hotel brands under Marriott’s Luxury Category. Now, the brand embraces its European lineage into Nanning with its three of core values “Indigenous, Rare, Experience”, It would be well delivered together with the multi-ethnic cultural integration of Guangxi. We are no doubt that Na Lotus Hotel, A Luxury Collection Hotel, Nanning will be as a business card of and a new Iconic Building in Nanning city.万豪国际酒店集团旗下拥有30个酒店品牌,而诞生于亚平宁半岛-意大利的豪华精选品牌历史可追溯于1906年,它是万豪集团旗下八大奢华品牌之一(丽思卡尔顿、瑞吉、JW万豪、豪华精选、W、宝格丽、艾迪逊、丽思卡尔顿隐世精品度假)。如今豪华精选将作为南宁城市中的新名片、新地标,惊艳邕城!将品牌三大核心价值:地道风情、独一无二、独特体验与广西壮族自治区多民族文化底蕴融合并发挥到极致。Three of well-decorated restaurant and one Sky Lounge, all located on above hotel 77 floor, taking a panoramic view of Nanning while you enjoying leisure time. over 1700㎡ spacious and bright ball room, Will provide excellent full range of conference and banquet services for high-end business travelers. As the first luxury brand hotel in Nanning, we will lead the worldwide traveler to open a new perspective for exploring the unique charm of the city酒店内三间风格迥异的餐厅及一间天际酒廊,均位于酒店77层以上,在享受休闲时光的同时亦将南宁全景尽收眼底,超1700平方的宴会空间,更是为高端商旅人士提供卓越非凡的全方位会议和宴会服务。作为南宁首家万豪国际集团旗下奢华品牌酒店,我们将引领环球旅行家开启探索邕城独特魅力的新视角。