主要职责
Main Duties
营运
Operational
§ 根据不同的要求,切配各种肉类和蔬菜。
Cuts various meats and vegetables as per established specification.
§ 根据菜单和客人的数量来烹制食品。
Cooks foodstuff in quantities according to menu and number of persons to be served.
§ 从仓库领取原料并保存好记录。
Collects supplies from stores and keeps records and accounts.
§ 组织干货及蔬菜的储存。
Organises the storage of dry goods and vegetables.
§ 一贯向客人提供高品质并展现餐厅理念的食物。
Prepares food that is consistent in quality, and reflects the style of the outlet concept.
§ 严格执行食品分摊政策以控制成本。
Strictly adheres to the food apportionment policy to control costs.
§ 严格遵照食品准备及烹饪的方法、食物的分量规格及食物的装饰要求,确保食物按照规定标准准备。
Strictly adheres to the methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner.
§ 保持厨房的干净整洁并严格遵守酒店的卫生标准。
Maintains the cleanliness of the kitchen and strictly adheres to the Hotel Hygiene policy.
§ 始终保持厨房所有设备的干净整洁。
Maintains the cleanliness of all kitchen equipment at all times.
§ 及时报告任何食品加工设备的故障。
Reports any malfunction or breakdown of food production machine in a timely manner.
总则
General
§ 按要求出席所有会议并作出贡献。
Attends and contributes to all Meetings as required.
§ 确保部门的服务一贯按照部门营运手册的标准,高效、一致和礼貌的完成。
Ensures services provided to guests are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
§ 始终提供礼貌和专业的服务。
Provides courteous and professional service at all times.
§ 保持对酒店产品知识、当前推广、政策改变的最新了解及保持高效的内部沟通。
Maintains and updates awareness of hotel product knowledge, current promotion, policy changes and appropriate internal communication.
§ 根据安排出席酒店及部门的培训,以提高技能和知识。
Attends hotel and departmental training sessions as scheduled to improve skills and knowledge.
§ 礼貌而高效的处理客人和员工询问,对不能立即解决的投诉和问题进行汇报。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
§ 理解并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。
Familiar with and strictly adheres to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
§ 确保高标准的个人形象和仪容仪表。
Maintains high standards of personal presentation & grooming.
§ 与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
§ 根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
凯悦酒店集团的理念我们怀着喜悦的心情迎接八方来客,本着以人为本、以心换心的态度真诚待客,只为让您的旅程与众不同。我们全心全意关怀踏入酒店大门的每一个人,让他们能够达到自己的最佳状态。凯悦旗下的品牌各有千秋、各具特色,但我们所有的酒店都是以真诚的关怀服务宾客。这让我们在酒店行业独树一帜、尽显优势,朝实现理想迈进一大步——在我们进驻的所有市场上成为顾客的首选品牌。我们的信念 我们关爱每一个人,让他们尽善尽美显真我。关爱源于真诚的同理心和人际关系。我们通过真诚地看待他人并将其作为独特个体来加以了解从而做到关爱他人,正因如此,我们才可以量身定制并提供个性化的体验。我们时时秉持以人为本的宗旨对待员工、客人、业主、运营商、社区成员和股东。“尽善尽美显真我”就是每时每刻都要忠于自我,做最真实的自己——专注心神、充实自我,随时准备直面外界的挑战。酒店介绍镇江苏宁凯悦酒店是由苏宁控股集团与凯悦酒店集团强强联合打造的地标性国际品牌酒店。酒店地处镇江市的商业核心位置,位于苏宁广场东塔楼,毗邻甲级写字楼及大型购物中心,拥有良好的商务环境,生活和娱乐设施应有尽有,交通也非常便利,从酒店到镇江火车站乘车仅需13分钟。镇江苏宁凯悦酒店集知名餐饮、国际会议设施、健身中心、游泳池为一体,336间豪华客房、行政酒廊、豪华宴会厅等设施,典雅的装潢风格和便利的设施配置,满足宾客多元化的需求。镇江苏宁凯悦酒店将会成为各类会议和活动的首选场地,并提供卓越的客房和餐饮服务,以吸引更多国内外宾客。我们热诚地欢迎各位酒店精英加入镇江苏宁凯悦,积极向上并充满热忱的凯悦团队在镇江等你。这会是一个全方位、高品质的学习成长平台,让我们迎接你的到来,见证你的成长!欢迎登录凯悦酒店集团招聘网站http://hyatt.jobs,建立个人帐户以获悉更多职位信息。个人简历可投至angel.jiang@hyatt.com