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镇江苏宁凯悦酒店

    职位:销售经理

  • 职位性质:全职
  • 工作地区:江苏省镇江市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:英语(熟练)
  • 国际联号工作经历:优先
  • 薪资待遇:5千-6千
  • 职位有效期:2020-11-23至2020-12-23

岗位职责/职位描述

主要职责

Main Duties

 

 

营运管理

Operational

 

§  确保拜访客人的专业性,运用凯悦的顾问式销售原则和销售锦囊理念。

Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.

§  根据既定的目标来计划拜访客人。

Carefully plans Sales Calls into defined objectives.

§  保持对酒店的设施设备、特征和服务的具体了解。

Maintains a detailed knowledge of hotel facilities, features and services.

§  对竞争对手进行密集的调查,对其酒店产品知识有这透彻的了解。

Conducts extensive competitor researches and maintains excellent Product Knowledge of the Hotel.

§  系统而有效地拜访现有的和潜在的范围之内的客户,把所得的发现和机会整合成报表并上交给销售部总监。

Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales.

§  预先调查并设定主要目标,利用Fidelio/ Delphi 数据库制定适合而有效的销售策略,从而扩大酒店的市场份额。

Pre-qualifies and targets prospects, utilising Fidelio/Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.

§  确保在销售工作中,通过销售电话和书面沟通体现酒店的高水准。

Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.

§  专业地进行日常电话销售,寻求并确定新的商机。

Professionally conducts routine telemarketing activities to identify new business opportunities.

§  欢迎/欢送贵宾。

Meets and greets VIP guests upon arrival/ departure.

§  计划并执行对现有的和潜在的客户的拜访,开发新的商机。

Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore new business opportunities.

§  必要时,宴请或带相关公司的代表或政府官员参观酒店。

Entertains and conducts hotel inspections to relevant representatives / delegates whenever required.

§  建立强大的联系信息库,以便获取关于各种计划好的将要举行的活动/宴会的信息。

Establishes strong contacts to source for information with regards to planned and upcoming functions / events.

§  根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。

Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.

§  完成每月和年度个人目标、公司客户房晚数和客房收入指标。

Achieves the monthly and annual personal target and the corporate segment target room night production and room revenue.

§  与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。

Liaises and works closely with the related operation departments ensuring guests requests and expectations are being met.

 

 

行政

Administration

 

§  协助部门建立完善并且维护部门营运手册,部门营运手册应当反映出酒店政策和程序以及工作过程和标准。确保每年进行回顾,反映出改变。

Assists with the development, maintenance and update of a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.

§  协助准备年度商业计划,确保部门目标充分体现酒店目标并满足员工需要。

Assists with the preparation of the annual Marketing Business Plan ensuring Divisional Objectives fully address business objectives of the Hotel and needs of associates.

§  与销售部总监/副总监密切合作,协助准备和定期更新市场营销部预算,确保达到预算目标并且有效的控制成本。

Assists with the preparation and regular update of the Sales &Marketing Departmental Budget in close cooperation with the Director of Sales and Associate Director of Sales, ensuring targets are met and costs are effectively controlled.

§  确保一个有效且准确的手动和电子文件归档系统(Fidelio/Delphi系统)。

Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times (Fidelio/Delphi).

§  维护所有完整和附属的酒店销售协议书、合同和报价书的归档。

Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel.

§  建立有效的档案跟踪系统,确保所有预订完全地被跟踪处理。

Establishes an efficient trace File to ensure that all business booked is properly tracked.

§  为销售协理提供每月团队生意报告所需的确切相关信息。

Provides accurate reporting of Group business booked to the Sales Coordinator for monthly consolidation.