Carries out guestroom servicing/ maintenance works according to the established schedule and high quality of finishing work.
Operates assigned machines/ equipment or “Primary Plant” as to provide continuous and consistent utilities required for operations.
Handles the verification, storage and utilisation of all fuel deliveries to the premises as per the established Policies & Procedures.
Maintains trolley with proper tools and materials to complete duties.
Reports immediately to Team Leader any difficulties in completing jobs.
Maintains and ensures all tool and equipment are in good order at all times.
Maintains the cleanliness and high housekeeping standards in all works areas.
Carries out special projects as assigned.
Carries out and completes all maintenance requests on time and pays particular attention to guest related jobs.
Maintains the Engineering store and keeps close control on consumption of material and inventory.
Submits request to the Team Leader/ Engineer for the purchases of parts and consumables.
Assists in monitoring and controlling all utility consumption ensuring optimum energy usage by all departments of hotel.
Assists in monitoring energy efficiency of all equipment; makes recommendations and advises for energy saving to reduce wastage.
Keeps manuals and spare parts list of all operational equipment in library.
Strictly adheres to all safety regulations at all times.
Provides Engineering assistance for all special request from other operation departments as per approved function request sheets.
Strictly adheres to the cleanliness of all work area, protecting the surroundings when executing jobs.
Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader/ Engineer.
Returns and keeps all tools and equipment in designated cabinet or store after use.
Maintains the Engineering Daily Log Book.
Submits all guest/ employee incident reports on a timely basis.
Handles and reports “Lost and Found” items according to the Hotel “Lost and Found” procedures.
Ensures services provided by Engineering are always available and are always carried out to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
Attends and contributes to all Meetings as required.
Provides courteous and professional service at all times.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
Ensures high standards of personal presentation & grooming.
Maintains positive guest and colleague interactions with good working relationships.
Attends all Core training and related skills training.
Assists in maintaining a high level of safety and security for guests and hotel property.
To be fully conversant with all fire exits, emergency telephone numbers and facilities.
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.