• 凯悦关爱
• 管理规范
• 技能培训
• 进修发展
• 岗位晋升
• 五险一金
• 带薪年假
• 包吃包住
• 丰富活动
• 免费住房

行政
Administration
§  确保高效的部门运作流程。
Ensures efficientoffice administration procedures.
§  确保所有的进修及培训发展记录得以在人力资源系统中维护、存档并更新。
Ensures that allLearning & Development records are maintained, filed and updated in the HRSystem.
§  确保所有的进修及培训发展文件能够按照严格的准确性和保密性进行发送。
Ensures Learning& Development documents are properly routed with strict accuracy andconfidentiality.
§  维护并更新各种手册和指南，需要时在电脑中进行分类存档。
Maintains andupdates manual and computerised filing system as required.
§  对于进修及培训发展部经理和人力资源经理所指派的任务要经常与当地的劳资机构紧密协调合作。
Liaises with thelocal Labour authority for all related matters as assigned by the Learning& Development Manager/ Assistant Manager - Human Resources.
§  协助确保所有的员工设施得以按照相应的标准加以维护，例如培训教室和图书馆。
Assists in ensuringall associate facilities are maintained within standards, i.e. Training Roomsand Library.
§  协助完成对于各部门运行手册、工序表、工序分解进行编辑和校正。
Assists in thecompilation and accuracy of the Departmental Operations Manuals, Associate TaskLists and Task Breakdowns.
§  协助准备年度进修及培训发展计划，确保进修及培训发展目标得以传达酒店的目标并能满足员工的进修及培训发展需要。
Assists in thepreparation of the annual Learning & Development Plan, ensuring theobjectives fully address the business objectives of the Hotel and the Learning& Development needs of the associates.
§  协助人事副理填写并确认所有进修及培训发展课程的相关出席情况。
Assists theAssistant Manager – Human Resources in compiling Learning & Developmentattendance confirmation lists for all Learning & Development courses. 
§  编辑酒店相关的政策及程序。
Complies withhotel’s Policies & Procedures.
员工沟通
Associate Communications
§  协助协调员工认知计划的实施。
Assists with thecoordination of the associate recognition programmes.
§  协助编写实施及更新下列相关员工沟通文案—员工手册、月度员工活动安排、进修及培训发展为了你的未来跟进、员工关注板块、电视交流。
Assists in thecompilation, implementation and upkeep of the following associatecommunications – Associate Handbook, Monthly HR Activity Schedule, TFYF Update,Associate Notice Boards, and Television Communication. 
§  协助协调好部门内部社会活动及对于员工奖赏的赠与。
Assists incoordinating of inter-departmental social activities and associate awardpresentations.
总则
General
§ 根据人力资源部的计划协助指导员工调查。
Assists inconducting associate survey according to HR plan.
§  协助回复员工对于人事及进修及培训发展方面事宜的要求及疑问。
Assists in answeringinquiries from the associates on personnel and Learning & Developmentissues respectively whenever possible.
§  协助准备月度的部门进修及培训发展师会议及活动的安排。
Assists in thepreparation of venue for the monthly Departmental Trainer forums andactivities.
§  协助完成酒店的各种活动以提升凯悦优秀的实战能力。
Assists in variouscampaigns to promote Hyatt good practices.
§  按要求参加所有会议并作出贡献。
Attends andcontributes to all Meetings as required. 
§ 始终提供礼貌和专业的服务。
Provides courteousand professional service at all times. 
§  协助完成员工录用，定期公布职位空缺需要，与应聘者联系面试事宜并向部门主管引荐合适的候选人，核实并对应聘者相关信息进行存档。
Assists inrecruitment activities, prepares and posts vacancy announcements, contactsapplicants for screening interviews; screens applications and resumes; arrangesinterviews appointment and refers suitable candidates to Department Heads;checks and documents applicant references.
§  协助完成对于员工认知计划的协调工作。
Assists with thecoordination of the associate recognition programmes.
§  协助检查以确保所有的员工设施得以按照相应得标准进行维护，例如，员工的更衣柜、员工餐厅、员工宿舍以及员工的吸烟区。
Assists by checkingto ensure all associate facilities are maintained within standards, ie. AssociateLockers, Associate Restaurant, Associate Dormitory and Associate smoking area.
§  根据安排参加酒店培训课程，以提高工作技能及知识。
Attends hotel trainingsessions as scheduled to improve skills and knowledge.
§  礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报，并及时回馈和跟进。
Handles guest and associateenquiries in a courteous and efficient manner, reporting complaints or problemsif no immediate solution can be found, whilst providing feedback for a promptfollow up.
§  了解关于员工及行业关系的法律、法规，理解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Is knowledgeable instatutory legislation in associate and industrial relations, understanding andstrictly adhering to Rules & Regulations established in the AssociateHandbook and the Hotel’s policies concerning fire, hygiene and health &safety.
§  确保高标准的个人形象和仪容仪表。
Ensures highstandards of personal presentation & grooming.
§ 准备录用通知，协助对于新员工的入职进修及培训发展。
Prepares letters ofoffer; assists in new associate orientation.
§ 与客人和同事保持基于良好工作关系的接触。
Maintains positiveguest and colleague interactions with good working relationships.
§  始终展现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦酒店集团。
Exercisesresponsible management and behaviour at all times and positively representingthe Hotel Management Team and Hyatt Hotels Corporation.
§  协助并参与人力资源部的所有活动。
Assists andparticipate in all Human Resources activities.
§  确保并实施对于本部门敏感信息的保密工作。
Ensures and practicesthe outmost protection of office’s confidentiality.
§ 根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company.
其他意见
Other Comments
§  职位属“副理”级并享有相应的福利。
Position is rankedas an “Assistant Manager” with related benefits provided.
§  鼓励参与人力资源管理协会组织的各项活动。
Encouraged toparticipate in activities arranged by Society of Human Resources Management.
我已阅读并完全理解此工作职责说明书的内容并同意遵守以上条款。
 Ihave read this Job Description and fully understand and agree to follow theoutlined duties above.

凯悦酒店集团的理念我们怀着喜悦的心情迎接八方来客，本着以人为本、以心换心的态度真诚待客，只为让您的旅程与众不同。我们全心全意关怀踏入酒店大门的每一个人，让他们能够达到自己的最佳状态。凯悦旗下的品牌各有千秋、各具特色，但我们所有的酒店都是以真诚的关怀服务宾客。这让我们在酒店行业独树一帜、尽显优势，朝实现理想迈进一大步——在我们进驻的所有市场上成为顾客的首选品牌。我们的信念 我们关爱每一个人，让他们尽善尽美显真我。关爱源于真诚的同理心和人际关系。我们通过真诚地看待他人并将其作为独特个体来加以了解从而做到关爱他人，正因如此，我们才可以量身定制并提供个性化的体验。我们时时秉持以人为本的宗旨对待员工、客人、业主、运营商、社区成员和股东。“尽善尽美显真我”就是每时每刻都要忠于自我，做最真实的自己——专注心神、充实自我，随时准备直面外界的挑战。酒店介绍镇江苏宁凯悦酒店是由苏宁控股集团与凯悦酒店集团强强联合打造的地标性国际品牌酒店。酒店地处镇江市的商业核心位置，位于苏宁广场东塔楼，毗邻甲级写字楼及大型购物中心，拥有良好的商务环境，生活和娱乐设施应有尽有，交通也非常便利，从酒店到镇江火车站乘车仅需13分钟。镇江苏宁凯悦酒店集知名餐饮、国际会议设施、健身中心、游泳池为一体，336间豪华客房、行政酒廊、豪华宴会厅等设施，典雅的装潢风格和便利的设施配置，满足宾客多元化的需求。镇江苏宁凯悦酒店将会成为各类会议和活动的首选场地，并提供卓越的客房和餐饮服务，以吸引更多国内外宾客。我们热诚地欢迎各位酒店精英加入镇江苏宁凯悦，积极向上并充满热忱的凯悦团队在镇江等你。这会是一个全方位、高品质的学习成长平台，让我们迎接你的到来，见证你的成长！欢迎登录凯悦酒店集团招聘网站http://hyatt.jobs，建立个人帐户以获悉更多职位信息。个人简历可投至angel.jiang@hyatt.com