管事部主管 Stewarding Supervisor
5千-6千
停止招聘
发布于 2023-01-10
管事部主管 Stewarding Supervisor
5千-6千
北京 | 经验不限 | 学历不限 | 招1人
停止招聘
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Position Summary职位概述


Under the general guidance of the Chief Steward, within the established policies & procedures of Hilton, oversees & supervises all aspects of stewarding operation during a shift.The Steward Supervisor ensures that the cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained in accordance to established quality standards.

在管事部副经理或经理的指导监督下制定希尔顿的政策和规章,监督指导管事部的运营。管事部主管负责确保整个厨房区域的清洁度,卫生,设备和用具清洁卫生达到品质标准。


1. To maintain a high customer service focus by approaching your job with the customers always in mind. 

在服务工作的整个过程中,时刻保持高度的客户服务意识。

2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流.

3. Responsible for guiding the  steward supervisors and stewards in the performance of their jobs..

负责在工作中指导管理管事部主管和员工的工作执行力。

4. Assists the Chief Steward in controlling & analyzing on an on-going basis the following : Cleanliness standard for kitchen areas, banquet rooms (back of the house), equipment & utensils,Guests & team satisfaction, Operating supplies, cleaning supplies payroll and related costs,Breakage and Loss.

协助管事部经理负责工作中控制和分析以下:厨房区域的清洁标准,宴会厨房(后区)、设备和厨房用具、客人和团队的满意度、运营物资,清洁物品,相关的费用控制、破损和丢失。

5. Responsible for providing sufficient equipment which are in accordance to sanitation standards and in good condition, to the outlets and kitchen sections.

负责提供足够的设备无论是卫生标准还是好的条件。

6. Responsible for ensuring sufficient cleaning supplies and equipment to operate the stewarding section, During a shift.

负责确保充足的清洁剂和设备在当班的时候。

7. Responsible for the results in the implementation of the cleaning schedule.

负责按照清洁时间表执行。

8. Takes the daily inventory and requisition of cleaning supplies. 

预备每天清洁用品的申请和盘点。

9. Responsible for the proper handling and maintenance of all equipment in the Kitchen.

负责厨房所有设备的维护。

10. Responsible for the storage and safekeeping of all flatware, glassware, hollowware, utensils and related equipment.

负责所有库房物品的安全。

11. Responsible for the sufficiency of cleaning supplies and equipment.

负责清洁物品和设备的充足。

12. Assigns specific tasks among the stewarding team .

安排细节的工作内容。

13. Maintains and updates the steward Operating manual, chemical charts and cleaning chart  for team guidance.

按照管事部的操作手册更新维护化学物品和清洁用品。

14. Prepares and monitors the requisitions of all chemicals and equipment.

按要求准备和领取化学物品和设备。

15. Reports all accidents and incidents.

事故报告。

16. Conducts and prepares monthly operating equipment inventory.

准备每月的盘点。

17. Reports and monitors the Breakage and Loss report for operating equipment.

报告和监督破损丢失。

18. Keep the storeroom in order.

保持储物室的物品摆放整齐。

19. Maintain the polishing machine and the deoxidizing bath in perfect order.

按规范清洗机器。

20. Use of the automatic dishwashing machine

能熟练操作自动洗碗机。

21. Provide the restaurants with sufficient dishes.

提供给各餐馆以足够的餐具器皿,做好补给工作。

22. Clean the floor and the tiles in the kitchen, corridors and stewarding areas.

清洁干净厨房的地板,墙面瓷砖,走廊和所有管事工区。

23. Assists the Chief Steward to Checks all areas of the kitchen, canteen, store rooms are  up to the level of sanitation standard.

检查所有区域包括厨房,员工餐厅,库房等的卫生标准。

24. By completing FSMS checklist on preparing for service. 

在餐厅备餐的过程中严格遵守技能标准。

25. Check reservations for the day, ensuring that the team is aware of any busy areas in the operation. 

检查餐厅,保证员工正确摆台,并致电确认预定。

26. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.  

在工作过程中能够做好本职工作, 保证自己及他人的安全。

27. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.

如有必要 ,该部门有权更改或补充该职位描述。

28. Carries out any other reasonable duties and responsibilities as assigned.

完成任何其他合理的职责和被指派的职责


Specific Job Knowledge, Skill and Ability工作技能技巧要求:

1.Confidently knowing opening hours of all restaurants & Hotel outlets.

熟悉所有餐厅及酒店其他部门的营业时间。

1. Knowledge of team member training and motivation procedures.

员工知识的培训和激励程序。

2.Ability to set priorities and to complete tasks in timely manner.

有能力按照事情的优先顺序按时完成任务。

3.Able to work in an moist, hot and sometimes loud environment.

能够在潮湿,热和不时吵闹的环境中工作。

4.Up to date Sanitation Classes.

更新的卫生课程。

5.By assisting waiters, bar attendants & kitchen team member where required and carry out any reasonable duties requested by the Manager. 

在必要的时候协助酒吧及厨房的同事,并完成经理交与的任务。

6.Ability to operate and maintain cleaning equipment .

清洁工作知识。


其他要求
国际联号工作经历:优先
语言能力:英语-一般
计算机能力:良好
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北京通州北投希尔顿酒店
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
古老的京杭大运河流动着生平年代的日常岁月,在帆影连云、莺飞草长中展现出特有的古意与温馨,物转星移,时间透过水纹将历史与现代折叠,两千多年的盛世风华延续至今天,对望北京通州北投希尔顿酒店,讲述着深沉睿智的故事。北京通州北投希尔顿酒店位于通州区繁华地段,毗邻爱琴海购物公园、万达广场、运河商务区、距离国贸CBD仅30钟车程,距离北京环球度假区约20分钟左右车程。紧邻地铁八通线、6号线。酒店拥有313间精美舒适客房,其中包括199间大床房及114间双床房,客房内装饰格调时尚高雅,均配备干湿分离的浴缸,尽显现代感和舒适感。自然光线透过客房的落地窗洒满整个房间,置身其中,可将周边美景尽收眼底;酒店内配有中西餐厅、特色餐厅及行政酒廊,可尽情体验中西式烹调的美味,与好友欢欣小聚,共享欢乐时光。
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