【岗位职责】
熟悉并能正确处理各种不同的布巾。
确保正确使用设备和化学剂。
立即向洗衣房经理和主管汇报有关设备故障的问题。
细心处理客人衣物,尽量避免损坏、缩水、丢失纽扣等。
在有要求时收集客人衣物,确保准确记录客人房号。洗衣前后检查所有项目并记录损坏、褪色等,对自己不熟悉的衣料不能擅自处理。
核算客人洗衣的成本,并确保准确及时的寄出。
向客人提供优质服务。
确保客人需求和合理要求被满足。
不断地寻找机会发展对客服务。
采取适当的行动解决客人的投诉。
坚持酒店安全制度、紧急情况处理规定和程序。
坚持酒店的清洁和养护。
保持维护所在工作区域的高度整洁。
识别出客衣的种类
能够开关湿洗机器
将容易变形的衣物放入到洗衣网中
需要的情况下可以人工去除污渍
调整机器烘干衣物
清洁机器
完成主管交给的额外任务
【岗位要求】
1、年龄50周岁及以下;2、热爱本职工作,有较强的事业心和责任感;3、具有良好的沟通和协调能力。
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Vibrant Wulin, delicate Collector's Mansion Formerly as one of Hangzhou’s first batch five-star hotels, Hangzhou Wulin GDA Hotel, Vignette Collection now revives its glory in city centre with a total makeover. Located at the iconic Wulin Square, etched with Hangzhou's cultural imprint and adjacent to the millennia-old Grand Canal, with only a few minutes’ walk to the renowned West Lake, this luxurious new icon is perfect for business stays and leisure getaways, embodying a fusion of heritage and modernity. Designed by HBA and inspired by the famous West Lake Expo in 1920s, the hotel is transformed into a "collector's mansion" through a blend of retro and contemporary design elements. Symbolizing the cherished history and urban culture of Hangzhou, it continues to create memorable travel experiences worth cherishing. The hotel has 202 comfortable and elegant rooms and suites, four restaurants and bar featuring Eastern and Western flavours, around 1800 sqm of versatile meeting space, and comprehensive fitness facilities including a swimming pool. Nestled in the serene heart of the bustling city center, guests can savor the nostalgic melodies of in-room vinyl players, indulge in the fragrance of seasonal flowers specially prepared, and taste exquisite local cuisine infused with city memories. Experience the city's timeless charm and romantic allure, where ancient and modern blend seamlessly, and embrace a new interpretation of modern luxury lifestyle, making each stay a one-of-a-kind memorable experience. 熙盛武林,藏家府邸 前身作为杭州第一批被文化和旅游部授牌的五星级酒店之一,洲至奢选杭州武林国大酒店以崭新姿态回归城央,重现经典。 酒店坐落镌刻杭城印记的武林广场,紧邻千年京杭大运河,步行可至闻名遐迩的西湖风景区,集商务出行休闲旅居于一体。 由全球知名设计公司HBA操刀,以旧时西湖博览盛会为灵感,酒店通过复古与现代层次交织的设计细节幻化为一座“收藏家府邸”,象征对杭州独特历史底蕴与城市文化的珍藏与传承,亦在当下继续创造值得珍藏的杭州居停记忆。 酒店拥有202间舒适典雅的客房与套房、四间汇聚中西风味的餐厅与酒廊,约1800平米的会议空间、功能完备的泳池与健身设施,更可满足商务与休闲多样需求。 置身于繁华城央的僻静之地,聆听怀旧唱片机的袅袅之音,细嗅酒店特别准备的四时花香,品味带有城市记忆的珍馐名肴,尽情感受杭州古今交融的城市魅力与浪漫情怀,邂逅酒店全新演绎的现代奢雅生活方式,让每次抵达驻留,都将成为各具其趣、迥然有异的铭刻体验。