• 五险一金
• 津贴补贴
• 带薪年假
• 集团免费房
• 技能培训
• 岗位晋升
• 人性化管理
• 员工生日礼物
• 部门团建
• 包吃包住

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.


About the location:


About the role
To drive catering & conference business. 
推动宴会会议业务。 
To assist catering sales team to provide consistence catering & conference services.   
帮助宴会销售团队提供宴会会议服务。

What you will do
Implements all catering and events sales action plans related to the respective catering market segment and as outlined in the Marketing Plan.  
实现所有宴会和会议销售计划，其中包括宴会市场分类和营销计划。 
Actively participates in achieving the departmental goals, which contribute to the Marketing budget.  
积极参与实现部门目标，有助于市场营销预算。 
Solicit and book all types of catering business from various sources of leads.  
征集并预定从各个渠道获得的宴会业务。 
Take ownership of customer from point of contract to after sales service.  
从合同到售后服务中发扬主人公精神。 
Develop creative and attractive menu presentations for potential clients.  
 为潜在客户展示创意及菜单。 
Creative in upselling for incremental revenue.  
 充满创意，增加销售量。 
Respond to all telephone and walk in inquiries regarding catering space.  
 处理所有电话及入店客人关于宴会场地的问询。 
Maintain an active trace/follow-up system on all personal sales calls.  
 对所有个人的销售电话保持积极的跟进。 
Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.  
协调销售部门和宴会部门之间的销售业绩以保证适当的空间利用率，产生最大的收益。  
Follow through the event management flow process until departure of key repeated accounts.  
 跟进宴会管理流程直到客户离店。 
Communicate last minute event details to all operational departments concerned for their own productivity and achievement of guest satisfaction.   
 针对临时宴会，与各个运营部门协调会议细节。 
Responsible to ensure that the dissemination of groups related information to the related departments.  
 负责保证宴会相关信息正确传递给相关部门。 
Be visible to organizer and clients during their event and constantly seek feedback on guest’s satisfaction.  
 随时和组织者及客户保持联系，并不断追求客户的满意度。 
Giving feedback in a timely, professional and constructive manner.  
以专业的态度给予解释的反馈。 
Review bills with organizers regularly so as eliminate any adjustments on final invoice.  
与组织者审阅账单，以避免任何对最终发票的整改。 
Verifies charges and layout of in voice prepared by Accounts Receivable or Front Office before sending invoice to clients.  
在客人之前，核实财务或前台准备的账单和费用。 
Attend the pre-event meeting and post-event meeting as required.  
 根据要求参加会前会议和会后总结会。 
Continue to maintain close relationship with existing clients while building relationship with new clienteles.  
 在开发新客户的同时保持和现有客户的紧密关系。 
Establishes good working relationship within the department and with other departments.  
 与部门内部和其他部门之间保持良好工作关系。 
What you bring
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand, and the Company.   
具有代表酒店，品牌和公司与顾客，员工和第三方交往的能力。  
Problem solving, reasoning, motivating, organizational and training abilities. 
具有解决问题，推理，号召，组织和培训能力。 
Proficient in the use of Microsoft Office. 
精通微软办公软件。 
Good bilingual writing skills. 
良好的中英文写作技能。 
Min. 2 –3 years’ experience in hotel Conference sales. 
至少2-3年酒店销售经验。  


What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•   Employee Discount for stays at any Four Seasons worldwide
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Schedule & Hours:
40

位于城市CBD核心地段的杭州中心四季酒店是国际奢华酒店管理公司——四季酒店集团携手绿城中国控股有限公司，华润置地有限公司与杭州地铁开发有限公司联合打造都市奢华酒店典范。214间摩登雅致的客房及套房，总面积达2900平方米的室内会务空间和540平方米的室外草坪，还有定位不凡的中餐厅、全日餐厅和充满时尚活力的酒吧，热忱欢迎来自全球各地的宾客以及本地风尚人士。酒店的内部设计灵感源自杭州悠久的文化历史、世界非遗——西湖和京杭大运河，还有壮丽如画的山脉。酒店公区则展现了新杭州的现代都会活力，彰显着这座“人间天堂”与时俱进的创造力和创新精神，既重塑自我又传承经典。大胆的艺术装饰，戏剧张力的配色及纹理图案，兼有光影的巧妙运用，令这家四季酒店成为一座品质非凡的旅居及生活美学空间。每间客房的设计悦目且多元，不同角落各自呈现出独特迷人的景致。就像一杯杭州的龙井茶，看似简单，却蕴含着丰富的味道和内涵，令人完全沉迷其中。矗立于交通便利的武林广场，与杭州中心大型综合体自然相融。在城市繁华的CBD中心，闹中取静地营造出一方宁静怡然，附带亲近阳光自然的宽敞室外草坪，将杭州中心四季酒店打造都市绿洲般奢华酒店的典范。