• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 包吃包住
• 岗位晋升
• 人性化管理
• 福利
• 员工生日礼物
• 节日礼物

Handle all bookings with details and accuracy.
详细并准确的处理所有预订。
Work with Front Office closely to make sure clients are served with detailed attention.
与前台部紧密合作，确保客人享受到最周到的服务。
Produce statistic reports as “no show” and follow up report daily.
做出每日的“预订未到”和其它统计报告。
Keep updating all sales promotional programs and well get clients informed by proper training of telephone selling skills.
更新促销活动并通过正确的电话销售技巧训练来得到客户。
Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
要不断的提高对客服务水平，确保赢得客人最大程度的满意。
Establish good public relations with all guests.
同客人建立良好的公共关系。
Supervise the confirmation of Hotel Reservations via letter/telex/fax within 24 hours of receipt.
管理预订的确认,在收到预订24小时内，要通过书信、电传、传真的形式进行预订确认。
Report regularly on happenings of the section.
对本岗位发生的事情要做常规报告。
Provide services and information to guest that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.
通过合适的途径,向客人提供服务和最新、最准确的信息。
Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.
保持酒店的良好声誉并协助酒店赢得更高的利润。
Build a good working relationship with all colleagues and employees of the Hotel.
同酒店所有同事和员工建立良好的工作关系。
Possess the foreign language reading and writing skill, have ability to deal with every kind of documents and data
有一定英语阅读及书写能力，能够处理中英文各类文件、资料等

三亚理文索菲特度假酒店简介 三亚理文索菲特度假酒店位于三亚海棠湾国家海岸，完美融汇法式优雅和三亚海岛风情，带您领略法国里维埃拉式的迷人假期。 酒店共有477间舒适客房和空中套房，3个主题餐厅和3个特色酒吧，完善的会议设施包含1间1100平米大宴会厅和9间会议室，灵感会议团队将为您私人订制难忘的回忆。 静心享受欧舒丹水疗护理，或是搭乘直升飞机云端观光，酒店丰富的康乐活动还有泳池畅游、马术体验、室内卡丁车、儿童乐园和儿童泳池、网球场、麻将房以及KTV包厢等，让您的假期乐享不停。SOFITEL SANYALEEMAN RESORT BRIEFINGReminiscent of South France’s Riviera,Sofitel SanyaLeeman Resort welcomes you in the best location of Haitang Bay, ashore labelednational coast of Sanya. The resort boasts 477 stylish Rooms and Suites,discover the pure “Plaisir” of an authentic gastronomy in one ofhotel’s 3 Restaurants and Bars and enjoy a memorable meeting experience in ourBallroom orin one of 9 meeting rooms which are tailor-made by our professional Inspired Meetings team.        Indulge yourself into a spa treatment with L’Occitane,enjoy Haitang Bay scenery fromour helicopter, or explore the fun-filled activities including themed outdoor swimming pools, horse riding, go-karting, kid’sclub with kid’s pool, tennis court, mahjong rooms as well as KTV private rooms.索菲特把每位雇员当做及称作“大使”，我们致力为大使们提供优越与舒适的工作环境与生活环境。配备独立客厅、空调、电视及卫生间的公寓套房，同时公寓小区内提供图书室、健身房、篮球场、小型电影院、员工餐厅，给生活起居带来更多便利。一系列阶梯式培训项目，由索菲特培训护照全程陪伴您，为您的职业发展目标铺路搭桥。