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岗位职责：
1.汇报值班日志中所记录的所有事件
Reports all daily occurrence of the Hotel in the Guest Service Manager’s Log record found in database
2.仔细跟进每项任务并确保在交接班前完成。检查所有未尽事项，且负责到底
Follows through closely all tasks that need to be attended to and ensure full completion by end of shift. Checks through for any outstanding matter and assumes full responsibility for uncompleted tasks
3.分析客房价差，检查是否有所出入
Audits the room rate variance to check for discrepancy
4.抽查客人的入住登记卡，确保准确录入客人资料
Spot check all arrival registration cards and ensures details are entered accurately
5.24小时内，回复所有通过信件和电子邮件形式方式发来的询问函
Answers all written enquiries received through correspondence or email within 24 hours
6.根据客房部提供的破损和遗失物品报告，在24小时内与客人沟通
Corresponds within 24 hours to guest on all damage/missing items reported by Housekeeping
岗位要求 Job Specifiction:
1. 性格开朗，良好的沟通能力Cheerful personality, good communication skills;
2. 踏实认真，有责任感Practical and serious, with sense of responsibility;
3.该岗位需要倒夜班。
国际联号工作经历：优先语言能力：英语-熟练计算机能力：良好年龄要求：26-35岁 
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酒店业--国际高端酒店/5星级
100-499人
外商独资．外企办事处
三亚理文索菲特度假酒店简介酒店位于三亚海棠湾国家海岸，完美融汇法式优雅和三亚海岛风情，带宾客领略法国里维埃拉式的迷人假期。酒店共有477间舒适客房、191,000㎡热带园林景观、2,300㎡主泳池，以及4个主题餐厅和3个特色酒吧。完善的会议场地包含1,100㎡无柱式宴会厅和10个多功能会议室，灵感会议团队为宾客专属订制精彩难忘的会议和宴会活动。或是静心享受娇韵诗水疗护理，或是搭乘直升飞机云端观光，酒店超3,000㎡的娱乐场所拥有种类丰富的康乐活动，畅游户外泳池、制作乐·饼房法式甜品、打卡儿童水上乐园等等，为宾客提供难忘的度假回忆。SOFITEL SANYALEEMAN RESORT BRIEFINGLocated on the National Coast HaitangBay, the hotel is the perfect blend of French elegance and Sanya island style. The hotel has 477 guest rooms, 191,000 square meters of tropical garden landscape, 2,300 square meters of main swimming pool, 4 themed restaurants and 3 specialty bars. The meeting space includes a 1,100-square-meter pillar-less ballroom and 10 multi-functional meeting rooms, where the Inspired Meetings team can tailor unforgettable meetings and banquets for guests. Whether you're pampering yourself in a Clarins spa treatment or taking a helicopter ride on the clouds, the hotel's more than 3,000-square meter entertainment venue offers a wide range of recreational activities, including outdoor swimming pools, DIY French desserts, kids Water Park and more, to bring you an unforgettable vacation.索菲特把每位雇员当做及称作“心艺家”，我们致力为大使们提供优越与舒适的工作环境与生活环境。配备独立客厅、空调、免费Wifi及卫生间的公寓套房，同时公寓小区内提供图书室、健身房、瑜伽室、活动室、篮球场、小型电影院、员工餐厅，给生活起居带来更多便利。一系列阶梯式培训项目，由索菲特培训护照全程陪伴您，为您的职业发展目标铺路搭桥。
