The Director of Engineering is a key member of the hotel's senior leadership team, responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services, and protection of the owner's assets. This role encompasses all structural aspects of the hotel as well as the maintenance of grounds and external facilities. Beyond operational excellence, the Director of Engineering serves as the steward of the hotel's environmental sustainability agenda, driving energy conservation initiatives and measurable performance improvements.
- Financial Returns & Budget Management
• Participate in the preparation of the annual departmental operating budget and financial plans
• Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning
• Lead hotel renovations and other projects; negotiate contracts and ensure timely completion of projects within budget
• Establish maintenance budgets, capital works programs, and engineering plans; regularly monitor and review performance against these targets
• Manage the Capital Plan by setting realistic capital budgets, cash flows, and equity asset plans
• Provide advice to senior management on all aspects of engineering support, environmental controls, and operational efficiency
• Plan, implement, and administer energy management programs by establishing energy reduction objectives, maintaining records, and regularly reporting performance
- Operations & Asset Protection
• Oversee the physical operations of the hotel, including maintenance and repair; order parts and supplies in a timely and efficient manner while minimizing waste and maintaining "green" initiatives
• Develop and implement preventive and corrective maintenance plans for all mechanical, electrical, HVAC, plumbing, and building systems
• Ensure the effective operation of all mechanical and electrical systems and equipment through a comprehensive preventative maintenance program
• Closely monitor the condition of the physical property and equipment through continual inspections of the building
• Manage life safety installations, maintenance, and periodic testing/inspections to ensure full compliance at all times
• Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures
• May be responsible for hotel security to minimize risk of theft, crime, and other hazards
- Guest Experience
• Respond in a courteous and prompt manner to all guest questions, complaints, and/or requests to ensure a high level of guest satisfaction
• Carry out preventive maintenance programs to ensure the facility is maintained and in service for our guests
• Ensure technical support services quickly address, and where possible, anticipate individual guest needs
• Ensure the safety and comfort of guests; handle any requests for service in a courteous and efficient fashion
- People Management & Team Development
• Direct day-to-day engineering requirements, plan and assign work, and establish performance and development goals for team members
• Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance
• Educate and train all team members in compliance with governmental and safety regulations
• Ensure staff is properly trained on quality and service standards; provide them with the necessary tools and equipment
• Recruit, select, and develop a motivated, well-qualified maintenance team
• Conduct probationary and formal performance appraisals in line with company guidelines
• Regularly communicate with staff to maintain good relations
• Act as a coach and mentor to the team to ensure high engagement levels, people development, and strong associate retention to strengthen company culture
- Quality Assurance & Compliance
• Contribute to a high standard of quality control by actively participating in the hotel's Quality Assurance Program
• Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice
• Ensure InterContinental/Group standards and requirements are effectively met for each project undertaken
• Maintain accurate records of maintenance activities, equipment logs, and compliance documentation
• Ensure all building codes and relevant ordinance requirements are met
- Qualifications & Requirements
√Experience
• Some college or advanced vocational training plus 6+ years of experience in general building maintenance and/or construction, or equivalent combination of education and experience
• Minimum of 2 years at Chief Engineer or above position
• Hotel experience is preferred
• Experience at a senior managerial level within a large luxury hotel or hospitality environment
√Technical Expertise
• Specialized expertise in one or more of the following: plumbing, electrical, mechanical, and carpentry fields
• Strong technical knowledge of HVAC, electrical, plumbing, and building maintenance systems
• Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
• Professional certification and license as required by law
• IOSH, Legionella, and statutory compliance certifications are advantageous
√Skills & Competencies
• Proven strategic project management and delegation skills
• Experience managing complex budgets including capital expenditure
• Commercial awareness with strong leadership and communication skills
• Excellent leadership and team management skills
• Effective problem-solving and organizational abilities
• Strong communication skills and ability to work cross-functionally
• Flexibility to handle emergencies and work varied shifts
• Fluency in English; other languages are advantageous
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广州瑰丽酒店位于广州最高的建筑 – 高达530米的周大福金融中心。这间超奢华的酒店拥有251间客房,355间瑰丽府邸,其中23间为复式豪华府邸。广州瑰丽酒店提供7个餐饮选择,包括中餐厅、咖啡厅、酒吧、大堂酒廊及美食店。酒店的107层设有现代化的时尚餐厅,以及带雪茄恒温调湿贮藏室的天际酒吧,内备齐全品酒器及酒窖,两者各打造室内外空间供宾客尽享尊贵体验。广州瑰丽酒店的府邸式行政酒廊瑞阁(The Manor Club)环境私密,为宾客提供全新设施及一系列尊贵礼遇服务。酒店会议中心臻享完美空间,包括府邸式会议间丽府(The Pavilion)、高级宴会厅、三间多功能会议室、两间贵宾厅、一间画阁套房和一间位于酒店108层高处的丽雅阁(Mansion)。酒店文化休闲设施多样,引入足占两层的SENSE水疗中心,缔造3间水疗套房,健身中心和室内泳池。在广州瑰丽酒店这座高耸入云的城市乐土中,宾客将其视为中国完美且兼具现代化的酒店代表之一:时尚与艺术的设计美学糅合现代住宅式风格,渗透至整个酒店。广州瑰丽酒店不仅提供251间极具时尚、设施完善的客房及套房,同时还提供时尚精致的服务式公寓以及各类创新的餐饮体验——这里也将注定是广州最令人兴奋的美食目的地。酒店还配备了该地区最大的水疗与健身中心,以及用于婚礼、庆典和企业会议活动的独具创新性和综合性的多功能空间。酒店坐落于交通便利之处,步行即可到达广州市最重要的文化和商业景点。由全球知名的美国建筑公司Kohn Pedersen Fox设计,高达108层的周大福金融中心是经典奢华与匠心的完美结合。广州瑰丽酒店及广州瑰丽府邸占据其建筑顶端的39层楼,酒店不仅在多个方面体现了酒店的先锋性,还同时拥有世界上速度最快的电梯(21米/秒),以及中国大陆最高的酒吧、餐厅、活动空间和行政酒廊,皆可拥享横跨珠江、广州市中心和附近白云山的绝美景色。瑰丽酒店集团简介:瑰丽酒店于15个国家管理共28间风格独一无二的奢华酒店,另有19个新酒店发展项目。旗下酒店均秉承A Sense of Place®的品牌理念,在设计、服务与设施等各方面充分展现酒店当地的历史、建筑、文化等独特风情。瑰丽品牌拥有一些全球最富传奇色彩的酒店和度假酒店,包括纽约瑰丽酒店、达拉斯瑰丽酒店、巴黎瑰丽酒店及展现新经典的北京瑰丽酒店、伦敦瑰丽酒店及香港瑰丽酒店等。周大福金融中心简介: 周大福金融中心于2016年建成,楼面面积达500,000平方米,楼高达530米,是广州市内最高的多用途建筑物。面对广州西塔的周大福金融中心位处地铁三号线、五号线和APM线,设有甲级K11办公室、K11购物艺术馆、广州瑰丽酒店及瑰丽府邸。K11办公室于2016年首季度开幕,以招徕财富杂志500环球企业及提供广州市最大型商务会所,以博物馆购物概念主导的K11购物艺术馆于2016年第三季开幕。位于市内经济中心的周大福金融中心与多个主要地标及文化要点仅咫尺之距。