We are looking for Service Manager - Front Office
我们正在寻找一位值班经理
As a Service Manager - Front Office, we rely on you to
作为一名值班经理,你的主要工作职责为:
1. Eligible to handling guest compliant and emergency issues
2.To have complete knowledge of the operational systems at Front Office, Service Centre/Telephone and any other related systems
3.Identifies staff training requirements and service improvements areas.
4. Make monthly turnover report & analysis
5.Create a positive and highly motivated working environment that promotes and develops teamwork.
1.能够很好地处理客人投诉和紧急事件
2.了解前厅部所有操作系统的知识,服务中心和其他相关系统。
3.确定员工的培训需求和待改进点
4. 完成月度离职报表及离职分析
5.创造积极向上的工作环境以此提升团队工作能力。
We are looking for someone who:
我们正在寻找一位具备以下条件的候选人:
1. Preferably possesses relevant experience in a luxury hotel
2. Communicates and writes with fluency in English
3. Is an advanced user of Microsoft Office suite
4. Enjoys interacting with people
5. Careful work, a strong sense of responsibility
6. Good team spirit, good conduct, strong external, and internal communication skills
1. 有豪华酒店相关工作经验者优先
2. 能用流利的英语进行沟通和写作
3. 能熟练的使用办公软件
4. 喜欢与人交往
5. 工作细心,责任心强
6. 良好的团队合作精神,品行端正,较强的对外对内沟通能力
If you are the right person, what are you waiting for? Click the apply button now!
如果您觉得您适合以上条件,那还等什么呢?请点击下面的申请按键吧!
About Shangri-La, XiamenOverlooking a long stretch of beach on one side and urban views on the other, Shangri-La , Xiamen is located within the city's newly developed financial and IT zone, Guanyinshan Business Centre. Whether it is garden theme, tea garden landscape, or plant paradise, Nanyang tiles, Shangri-La Hotel Xiamen reflects the local culture and art elements of this coastal garden city everywhere, and combines Shangri-La style and Asian style to create an elegant and unique living environment.关于厦门香格里拉厦门香格里拉坐落于观音山国际商务运营中心,厦门香格里拉毗邻风景如画的环岛路,迷人的海岸与时尚的城市风光尽收眼底。无论是花园主题、茶园景观,还是植物天堂,南洋花砖,厦门香格里拉处处体现了这座滨海花园城市的当地文化及艺术元素,并结合香格里拉式的亚洲风情,打造出一番精雅别致的居处环境。• 325 rooms and suites• 3 restaurants & bars• It takes 5 minutes to walk to Guanyin Mountain Beach and Seaside Amusement park• 325间宽敞客房和套房,配有中西餐厅、大堂吧及豪华阁行政酒廊。• 步行5分钟即可到达观音山沙滩及海滨游乐场。• 车程约20分钟到达高崎国际机场;车程约25分钟到达厦门火车站。酒店地点:厦门思明区观音山商务运营中心台东路168号厦门香格里拉人力资源办公室招聘热线:0592-5156203/17359871037交通:地铁2号线观音山站,28、127、D1、D11、B4“观音山商务区”站下车邮箱:recruitment.slxm@shangri-la.com我们的福利:• 五险一金• 带薪年假• 技能培训• 岗位晋升• 管理规范