• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 管理规范
• 人性化管理
• 包吃包住

We are looking for Service Manager - Housekeeping
我们正在寻找一位宾客服务经理 - 客房部
As a Service Manager - Housekeeping, we rely on you to
作为一名宾客服务经理 - 客房部，你的主要工作职责为：
1. Ensures all Housekeeping employees deliver the brand promise and provide exceptional guest  service at all times
2.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
3.Keep track of room reservation status and report the reservation status of important groups and guests to department head
4.Responsible for the collection, archiving and management of all kinds of information
5.Check daily reports for errors and correct them in time.
1.确保所有客房部员工遵循品牌承诺并始终提供优异的对客服务。
2.礼貌而高效地处理所有客人和内部的投诉和询问，确保问题得到圆满解决
3.掌握客房预订情况，向部门负责人报告重要团体和客人的订房情况
4. 负责各类资料的收集、存档及管理工作
5.检查每日的报表是否有误，并及时纠正

We are looking for someone who:
我们正在寻找一位具备以下条件的候选人：
1. Preferably possesses relevant experience in a luxury hotel
2. Communicates and writes with fluency in English
3. Is an advanced user of Microsoft Office suite
4. Enjoys interacting with people
5. Careful work, a strong sense of responsibility
6. Good team spirit, good conduct, strong external, and internal communication skills
1. 有豪华酒店相关工作经验者优先
2. 能熟练的使用办公软件
3. 喜欢与人交往
4. 工作细心，责任心强
5. 良好的团队合作精神，品行端正，较强的对外对内沟通能力

If you are the right person, what are you waiting for? Click the apply button now!
如果您觉得您适合以上条件，那还等什么呢？请点击下面的申请按键吧！

About Shangri-La, XiamenOverlooking a long stretch of beach on one side and urban views on the other, Shangri-La , Xiamen is located within the city's newly developed financial and IT zone, Guanyinshan Business Centre. Whether it is garden theme, tea garden landscape, or plant paradise, Nanyang tiles, Shangri-La Hotel Xiamen reflects the local culture and art elements of this coastal garden city everywhere, and combines Shangri-La style and Asian style to create an elegant and unique living environment.关于厦门香格里拉厦门香格里拉坐落于观音山国际商务运营中心，厦门香格里拉毗邻风景如画的环岛路，迷人的海岸与时尚的城市风光尽收眼底。无论是花园主题、茶园景观，还是植物天堂，南洋花砖，厦门香格里拉处处体现了这座滨海花园城市的当地文化及艺术元素，并结合香格里拉式的亚洲风情，打造出一番精雅别致的居处环境。• 325 rooms and suites• 3 restaurants & bars• It takes 5 minutes to walk to Guanyin Mountain Beach and Seaside Amusement park• 325间宽敞客房和套房，配有中西餐厅、大堂吧及豪华阁行政酒廊。• 步行5分钟即可到达观音山沙滩及海滨游乐场。• 车程约20分钟到达高崎国际机场；车程约25分钟到达厦门火车站。酒店地点：厦门思明区观音山商务运营中心台东路168号厦门香格里拉人力资源办公室招聘热线：0592-5156203/17359871037交通：地铁2号线观音山站，28、127、D1、D11、B4“观音山商务区”站下车邮箱：recruitment.slxm@shangri-la.com我们的福利:• 五险一金• 带薪年假• 技能培训• 岗位晋升• 管理规范