前厅部实习生 Front Office Trainee
2.5千-3千
投递简历
发布于 11-21
前厅部实习生 Front Office Trainee
(实习)
2.5千-3千
厦门-湖里区 | 经验不限 | 学历不限 | 招3人
投递简历
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职位福利
职位描述

1.前台实习生:服从前台经理的全面指示,完成前台的日常工作,如酒店房间预订、接待、
办理入住和退房手续等,提供外汇业务以及协助处理客人的问询等,确保所有流程按照朗廷
集团标准,为客人提供满意的服务
Guest Service Agent(Trainee):Under the general direction of the Front Desk Manager and
complete the daily work of the front desk, such as hotel room reservation, reception, check-in andcheck-out procedures, etc., provide foreign exchange business and assist in handling customer inquiries, etc., to ensure that all processes are in accordance with the Langham group standards toprovide customers with satisfactory services


2.服务中心实习生:服从服务中心主管和经理的全面指示,遵循朗廷酒店集团的品牌标准,
正确提供优质的电话服务。提供最优质的行政酒廊服务。最大程度地提高业务水平并严格遵
守对客服务标准,最大程度的满足贵宾客人的需求
The Langham Service Agent(Trainee):Under the general direction of The Langham Service
Manager & Supervisor, within the limits of established Langham Hotels Group brand standard and provide the excellent operator service. Maximize performance standards and to adhere to guest service standards in order to achieve the highest possible guest satisfaction


3.朗廷会实习生:服从朗廷会经理和主管的全面指示,执行和遵循朗廷酒店集团的品牌标准,
提供优质的酒廊服务如接待、办理入住和退房手续、服务客人用餐、商务服务以及协助处理
客人的问询等。最大程度地提高业务水平并严格遵守对客服务标准,最大程度的满足贵宾客
人的需求
The Langham Club Butler(Trainee):Under the general direction of The Langham Club Manager & Supervisor, within the limits of established Langham Hotels Group brand standard and provide the excellent club service such as the reception, check in/out, F&B service, business service and assisting them with inquiries. Maximize performance standards and to adhere to guest service standards in order to achieve the highest possible guest satisfaction to current and future VIPs


4.礼宾实习生:配合礼宾团队完成出色服务,大门入口服务,欢迎,开车门,下行李和停车
指引;做好大堂服务,包括客人的指引,迎接客人,送别客人,提供叫车服务;积极提供客人
感兴趣的酒店服务信息;负责挑选,保管和分发客人的信件及行政信件,并做好无人接收证
件处理,完成准确的访客人员登记
Bell Attendant(Trainee):Cooperate with the concierge team to deliver outstanding services,
complete entrance services, including welcome greeting, door assistance, and baggage unloading and parking directions;Provide lobby service, including guest guidance, greeting and seeing off, taxi service;Provide efficient, accurate and complete baggage service, such as delivery, storage,Transfer;Provide information on hotel services of interest and recommend the hotel's outlets and complete accurate visitor registration

其他要求
语言能力:英语-良好 中国普通话-熟练
计算机能力:良好
年龄要求:18-25岁
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公司地址
厦门市湖里区仙岳路4668号(湖里万达旁)
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
Ideally located in the city’s new circle of  business and lifestyle, Langham Place, Xiamen is adjacent to Wutong Ferry  Terminal and is about 20 minutes' drive from the airport or train station.  Langham Place, Xiamen embodies modern and design-led luxury. We are perfect  blend of modern elegance and authentic Minnan culture, delivering warm and  sincere service.  厦门朗豪酒店位于万达商圈,坐拥优越的地理位置,交通便捷;酒店毗邻五通码头,距离机场及动车站都在20分钟车程左右。酒店艺术设计现代感十足。以温暖诚挚的服务,彰显闽南文化与现代典雅的完美融合。别具一格的现代艺术品收藏、“音阶与韵律”的主题风格、融合了厦门当地传统文化的独特装潢细节,这些便是厦门朗豪酒店的设计特色。酒店中充满意境的画作与雕塑,让宾客感受现代文化艺术的独到体验,每件艺术作品都激发宾客的灵感与想像。    321 spacious and stylish guest rooms and  suites captivate your senses. Exciting dining options include the largest  buffet selection in town at The Place, a unique dining experience of  authentic Cantonese Cuisine at Ming Court and local specialties and the  vibrant L Bar. The 768m² pillar-free Langham Place Ballroom is a prime venue  for meetings and banquets. Eight additional function rooms cater for various  sized events. The Star Room on Level 26 is the highest function room in  Xiamen, offering panoramic city and sea views. Alongside Chuan SPA offering  holistic and wellness treatments based on the principles of Traditional  Chinese Medicine, and a well-equipped fitness center, Langham Place, Xiamen  offers the dedicated service in its duplex The Langham Club.  321间宽敞高雅的客房与套房触动您的感官体验,拥有环球美馔、丰富菜品的自助餐厅朗豪咖啡厅;呈现地道粤菜及当地特色美馔的明阁中餐厅;活力澎湃的大堂吧,复式设计的朗廷会,均为宾客提供细致入微、现代感十足的奢华风尚与餐饮服务。挑高8米且无柱的大宴会厅,占地768m2,是举行大型会议和宴会的首选。8个布置灵活的多功能会议厅,能配合大小活动的需要,而位于26楼的星愿厅更是饱览市内景致与海景,使酒店成为举行活动的不二之选。除了提供秉承传统中医学理念的「川」水疗中心外,设施精良的健身中心,亦为宾客提供优质的服务。
厦门市湖里区仙岳路4668号(湖里万达旁)
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