• 五险一金
• 带薪年假
• 月休8天
• 包吃包住
• 节日生日礼物
• 年度旅游
• 技能培训
• 岗位晋升
• 领导好环境好
• 人性化管理

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity 
随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
Registers and rooms all arrivals according to established procedures
按照既定工作程序为所有来客登记并安排房间。
Maintains intimate knowledge of departmental standards and procedures
熟知部门标准工作程序。
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。
Maintains cashier float and ensures accurate daily report of all money received
保持库存现金限额并保证每日对所收现金进行准确报告。
Cashes hotel guest’s personal and travelers checks and assists with currency exchange
为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。
Keeps abreast of all modifications to accounting policies and procedures
随时留意会计政策和工作程序的变化 。
Responsible and attends to guest’s request of using the service of safety box at all times
随时负责回应客人关于使用保险箱服务的要求。
Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。
Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理 。
Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels
熟悉洲际酒店和度假村集团的其它成员酒店，以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。
Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
尽一切努力确保客人在离店时会对酒店的服务有很好的印象。
Performs the audit balances and prepares all works for audit in an orderly fashion
执行审计结余，并为审计工作进行各项有序的准备。
When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
在值班时检查夜班报告，准备早班报告，并为客人的到来准备各种必要的表格。
Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
全面了解标准的预订工作程序，包括如何正确使用表格，如何读电传、电子邮件和留言，以及如何在预订系统内对房源情况进行解读。
Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand
按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。
Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times
随时保持前台工作区域的整洁和有序，并以此作为自己的个人兴趣和骄傲 。
Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard
力争保持酒店的高标准，特别注意洲际酒店集团忠实计划会员及其它贵宾的重要性，并重视酒店的健康和安全隐患等问题。

Ideally located in the city’s new circle of  business and lifestyle, Langham Place, Xiamen is adjacent to Wutong Ferry  Terminal and is about 20 minutes' drive from the airport or train station.  Langham Place, Xiamen embodies modern and design-led luxury. We are perfect  blend of modern elegance and authentic Minnan culture, delivering warm and  sincere service.  厦门朗豪酒店位于万达商圈，坐拥优越的地理位置，交通便捷；酒店毗邻五通码头，距离机场及动车站都在20分钟车程左右。酒店艺术设计现代感十足。以温暖诚挚的服务，彰显闽南文化与现代典雅的完美融合。别具一格的现代艺术品收藏、“音阶与韵律”的主题风格、融合了厦门当地传统文化的独特装潢细节，这些便是厦门朗豪酒店的设计特色。酒店中充满意境的画作与雕塑，让宾客感受现代文化艺术的独到体验，每件艺术作品都激发宾客的灵感与想象。    321 spacious and stylish guest rooms and  suites captivate your senses. Exciting dining options include the largest  buffet selection in town at The Place, a unique dining experience of  authentic Cantonese Cuisine at Ming Court and local specialties and the  vibrant L Bar. The 768m² pillar-free Langham Place Ballroom is a prime venue  for meetings and banquets. Eight additional function rooms cater for various  sized events. The Star Room on Level 26 is the highest function room in  Xiamen, offering panoramic city and sea views. Alongside Chuan SPA offering  holistic and wellness treatments based on the principles of Traditional  Chinese Medicine, and a well-equipped fitness center, Langham Place, Xiamen  offers the dedicated service in its duplex The Langham Club.  321间宽敞高雅的客房与套房触动您的感官体验，拥有环球美馔、丰富菜品的自助餐厅朗豪咖啡厅；呈现地道粤菜及当地特色美馔的明阁中餐厅；活力澎湃的大堂吧,复式设计的朗廷会，均为宾客提供细致入微、现代感十足的奢华风尚与餐饮服务。挑高8米且无柱的大宴会厅，占地768m2，是举行大型会议和宴会的首选。8个布置灵活的多功能会议厅，能配合大小活动的需要，而位于26楼的星愿厅更是饱览市内景致与海景，使酒店成为举行活动的不二之选。除了提供秉承传统中医学理念的「川」水疗中心外，设施精良的健身中心，亦为宾客提供优质的服务。