招聘Guest Service Manager 宾客服务经理_喀什深业丽笙酒店招聘信息-最佳东方

On the day of arrival, ensure all special requests arefollowed up, for example,mini bar, rollaway, special requests
确保所有当天的特殊要求的跟进，例如小酒吧，饭店以及特殊的要求

Ensure all information is prepared in advance for theguest.

确保提前为客人准备好所有信息

Check arrivals and transportation details ensuringbookings aremade.

检查旅客及交通详情，以确保做好预定

Obtain departure details from the day prior.

在前一天取得离店详情

Send out thank you letters

发送感谢信

Send out newsletters

发送简报

Send out comment cards.

发送意见卡

General areas ofresponsibility 工作职责

Greet Hotel guests and visitors promptly and courteously.

及时，礼貌的迎接酒店的客人

Communicate Hotel product knowledge and philosophies tovisitors andguests.

与客人沟通酒店服务信息

Provide hands on support to reception and concierge asrequired.

对前台和礼宾部的要求提供支持

Be responsible for the complete guest satisfaction andcheck inprocedure for groups.

负责客人满意度以及团体的入住手续办理

Keep abreast with Hotel product knowledge, activities,banquets,function and special events motivating guests to utilise Hotelfacilities andservices.

随时了解酒店的产品知识，活动，宴会，功能和大事件，鼓励客人运用酒店的服务与设备

Ensure work area is kept neat and tidy.

确保工作区域保持整洁

Ensure security of cash drawer and accuracy with personalcashiering.

确保现金抽屉的安全以及收支准确

Communicate effectively with Concierge on guest needs,and changes toschedules.

有效的与门童沟通有关客人的需求，以及更改日程表

The Radisson Hotel Group is one of the world’s largest and most dynamic hotel groups. The portfolio of RHG includes more than 1,300 hotels, a global footprint spanning 80 countries with more than 80,000 people. In Asia Pacific, RHG is fast expanding its portfolio of hotels. It currently has 159 hotels in operation and under development in more than 10 countries.丽笙酒店集团是全球规模最大、最具发展活力的酒店集团之一。集团在全球80多个国家管理运营1300多家酒店，员工人数超过8万名。在亚太区，丽笙酒店集团正积极拓展酒店业务，目前已运营和正在筹建的酒店有159家，遍及10多个国家。 Radisson Blu Hotel Kashgar covers an area of 17,969m2 , it combines guest rooms, food & beverage, conference centre and entertainment together. There are 233 well-appointed standard rooms, 27 suites and 1 presidential suite. The building is 19 floors high and will be a landmark of Kashgar. It will to be the best international five star hotel and conference centre in Kashgar.喀什深业丽笙酒店占地面积17969m2，设有客房、餐饮、会议中心、文体娱乐等功能。酒店配有标准间233间、套房27套及总统套房1套。酒店19层的高楼将成为喀什市的标志性地标建筑物，致力打造喀什市最尊贵、典雅、高尚的国际标准五星级酒店和国际会议接待中心。