- Liaisesclosely with Sales Team in proposing the best deal when handling leads /inquiries(pricing strategy, special requirements) passed over, in order to convert theleads / inquiries to confirmed event.
当销售团队操纵生意案例/ 需求(价格策略、特殊需求)时给予建议和支持,了使生意质询转变为确认的事件。
- Preparesproposals / contracts for leads / inquiries received from Sales Managers.
当从销售经理处拿到生意需求时,及时为客户准备计划书/合同等。
- Followsthrough from negotiation until departure for events assigned.
对于分派的会议事件从开始要坚持谈判。
- Liaises withclients on finalising details and gives professional advice on set-ups andplanning of events.
和客户一起商谈最终细节并在活动计划和布置上给予专业的忠告和建议。
- Practicesup-selling at all opportunities to maximise revenue.
尽最大可能去提升销售额在所有机会。
- Ensureseffective communication with clients and internal departments.
保证与客户和酒店各部门有效的沟通。
- Responsiblefor the dissemination of groups related information to other departments e.g.issues Banquet Event Orders, Group Resumes and chairs pre-event meeting.
将团队涉及信息分发至酒店各部门。例如:发宴会通知单,团队摘要和准备会议讲座。
- Maintainsclose co-ordination with respective departments on organisers’ requirements andlast minute event requirements.在会议组织着有需求或有紧急需求时及时与各部门进行沟通协调。
- Be visible toorganisers and clients during their event/group dates and monitors guestsatisfaction.让活动组织者和客户在活动/团队停留期间让其客人满意。
- Oversees theoperation of banquet functions and works closely with various departments toensure quality service is delivered to our clients at all times.检查宴会运行和与其一起工作的各部门工作,在所有的时间内确保有质量的服务给客人。
- Regularlyreviews Master A/C postings to ensure postings are correctly done. Reviews billswith organizers regularly so as to eliminate adjustments needed on finalinvoice.
有规律的回顾主要帐户抛入并确保其准确性,需要和客户一起回顾帐单以调整最终发票清单。
- Maintainsclose communication with concerned Sales Manager during the process.
在工作进行中与相关销售经理维持持续沟通。
- Involvesconcerned Sales Manager during post-event meeting and post-event follow up suchas sending Thank you letter & Post-Event Critique forms together.
和相关的销售经理一起跟进会议和活动,例如一起发感谢信和会议跟踪调查表等。
- Verifies totalcharges and layout of invoices prepared by Accounts Receivable and sends out toorgnisers.校正总帐单和发票并由应收款部门准备和开发票给组织着。
- Obtainsfeedback from clients and follows through with the necessary actions .从客户处获得意见反馈并通过必要行动来跟进。
- Refers leadsand sends Event Profile information to relevant sister hotels or NSO/ISO (ifany).查阅会议案例和发送会议活动档案给相关姐妹酒店和总部区域销售部。(如果需要)。
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