• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 节日礼物
• 人性化管理
• 员工福利房间
• 餐饮五折优惠
• 月休8天

 
Position Summary职位概述

This position is concerned with the coordination of administrative tasks & projects within the F&B team, offering admin support to the F&B team while completing projects for the team while in line with prescribed Hilton International policies and procedures.
此职位是关注与餐饮部的各项行政协调任务，应遵守餐厅、本酒店及希尔顿国际酒店既定的政策原则和运作程序。

To maintain a high customer service focus by approaching your job with the customers always in mind.
在整个工作过程中，始终保持高度的客户服务意识。		
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交 流。
Tobe motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new stills or knowledge in order to improve your personal performance.
具有积极合作的精神， 以极其热心的态度对待所有的工作，并且乐于借助一切机会学习新技能以便于改进自己的工作表现。
To be flexible, responding quickly and positively to changing requirements including the performance.
具有极强的应变能力, 反映迅速并以积极的态度面对要求的改变，包括任何工作要求的改变。
To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
具有极强的团队精神， 通过合作及对同事工作的支持达到团队的目标。	
To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.
能够提出对酒店的运作及环境有益的意见或建议。
To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.
能够积极的向客人及供应商推荐酒店的服务及设施。
To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
在工作过程中能够做好本职工作，保证自己及其他人的安全。
Preparing the supervisors file with daily function sheets and other food and beverage activities held in the hotel for the briefing.
协助主管做日常功能表和酒店餐饮部门例会内容的存档。
Handle team member particulars such as inquiries of public holidays, vacation days due to team member and recording of medical records.
根据员工需要和医检结果处理员工公休和节假日的请求。
Arranges team member uniform request and accident reports.
建立员工制服请购和损坏的报告。
Types monthly team member attendance list and mark their attendance, split shift and transport allowance. After completion with manager’s signature to pass to Accounts office for processing.
负责员工的考勤并记录他们的出勤情况，完成后由经理签字送到财务部。
New team member - to introduce to manager concerned.  Arrange their Orientation meeting and the fire training session.  Keep personnel record of all team member, personnel record compose of address, salary, status, birthdays and identity card number plus date of commencement.
负责向经理介绍新员工。安排入职培训和防火培训课程。记录所有员工的个人信息：地址、薪金、级别、生日、身份证号码以及入店日期。
Typing of productivity form, pertaining to the number of team member strength in respective section, overtime and numbers of extra labors involved.
建立人员编制表，其内容包括各部位人员的数量以及超出编制人员的数量。
Checking if weekly duty roster, keeping track of any changes involved with regard to change of shift or personnel on emergency leave such as medical leave or compassionate leave.  After this marking the attendance report, total of split shift and transportation claims.
检查每周的排班表并记录员工班次变化和请假（如病假和丧假）并对其进行汇总。
Writes work orders for all section of the Food & Beverage Department, delivers to Engineering department stamps time) and follow up with the completion of work orders.
负责书写餐饮部各部位的维修单并将其送至工程部，跟进维修工作的完成。
Arranges Food & Beverage Department office requisitions such as office materials, food requests, market lists, beverage requests, as also on general Storeroom request such as doily papers, silver foils, Deli Shop cake boxes etc. to ensure a sufficient stock.
负责办公室的请购比如办公用品、食品请购、饮料请购、一般库存请购包括餐巾纸、银箔和蛋糕盒等方面的用品以确保有充足的库存。
Writes letters and memorandums, follow up on memos.
通过写备忘录跟进留言。将最新的食品分发到相关部门。
Attends F&B Meeting, keep attendance and write minutes and distribution of minutes to all concerned.
参加主管会记录主管出勤并作会议摘要并将其发放到相关部位。
Handles requests brought up by other department concerning Food & Beverage Department, handling of cake orders.
处理餐饮部各部位的请购需要。
Type and follow up on six months objectives.  Arrange for team member and manager discussion on the Employee’s Progress Report.  Also does translation to team member.
建立并根据近6个月的目标。安排员工和经理进行员工进步报告的讨论并进行翻译。
Check time cards - listing the number of days, lateness, absence without permission, medical leave reports etc.
检查出勤卡－列出出勤天数、迟到、未经允许缺勤和病假报告等。
Collection of mails.
收集邮件。
Takes charge of the filing system at the F&B office and keeps all the files in a good system.
负责餐饮部的文档管理并保持文档的条理性。
To assist F&B manager in scheduling meetings with clients.
协助餐饮部经理安排客户的会见。
The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要，该部门有权更改或补充该职位描述。
Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。

Organizational Relationships组织关系：
Positions directly reporting to this position (titles):  
直接向这个职位汇报的是：

	Waiter/Waitress各餐厅服务员


Specific Job Knowledge, Skill and Ability 工作技能技巧要求：

Be reasonably fluent in English and should preferably have a good command of Food & Beverage Department related expressions.
英语流利并对下达的指示有良好的表达能力。
Must be computer literate. 
良好的电脑技能。
Will have to be organized in a logical manner. 
具有良好的逻辑组织能力。
Word-processing, and Spreadsheet skills
熟知电子软件及表格系统。
Good Translation capability
良好的翻译能力。
Fast and accurate typing skills.
快速/精确的打字技巧。
Communication Skill
沟通能力。


Required Qualifications 必要的资历要求：

1-2  years in a similar position.
一至二年的相关工作经验。
A University degree, college certificate or secretarial training in a vocational school or an Educational Institution.
大学本科、专科毕业或文秘培训。


Preferred Qualifications 更高的资历要求：

Good interpersonal skills
良好的素质及潜能。
Line operations management and labor related experience preferred.
有运作部门工作经验者将被优先考虑。

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