• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 人性化管理
• 育儿假

JOB OVERVIEW

The MICE Fulfilment Coordinator will be responsible for converting assigned leads and assisting MICE Fulfilment Executives to convert leads through the effective execution of the inquiry handling process, the preparation of proposals, quotations, and other activities aimed at meeting client needs and maximizing hotel revenue. This role also involves working closely with Business Development Team to develop expertise in understanding sectorial/customer needs, as well as Revenue Management to maximize lead conversion and drive incremental revenue.

DUTIES AND RESPONSIBILITIES

Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise lead conversion rate
Ensure the timely follow up and pursuit of customers’ leads in order to drive the highest levels of conversion
Conduct and/or assist Business Development team where necessary in customer negotiation process
Handle contract signing process
Updated lead status in relevant systems and communicates lead status to relevant Business Development staff (e.g. account owner)

QUALIFICATIONS AND REQUIREMENTS

Diploma or equivalent qualifications. Relevant experience in customer relations and/or relevant experience in the service industry would be an advantage. Type and level of experience required may vary slightly based on size and complexity of operation.
Expected to possess the following skills:
Good communication and negotiation skills
Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
Strong organisational skills required to maintain electronic and paper filing systems
Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.
Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
Excellent PC skills (including MS Office)

Tel招聘电话: + 86 (898) 8865 8888-7512
（working period is 9AM-6PM in working days工作时间为工作日上午9点至下午6点）

三亚海棠湾洲际度假酒店地处国家海岸 - 海棠湾，坐拥碧海幼沙，绵延椰林。酒店占地15万平方米，如一条巨龙在海岸线傲世而立。设计主张清逸的现代海岛风情，3,000平方米开放式大堂，将南中国海景致一览无遗。295套客房配置卓越，精心雕琢的观景角度完美聆海听涛。7间餐厅与酒吧专供创意美食，独具特色的海洋餐厅，咫尺探寻海底神秘。静宜享受水疗会所的禅意，动宜徜徉阳光下1,500平方米泳池。1,200平方米穹顶无柱宴会区，巧思设计并拥揽海景，15,000平方米户外海景草坪可称心组合拆分，量身定制海底浪漫婚典或会务活动。我们正在寻找能为我们带来激情与能量的人才，选择加入我们。投递简历：请通过最佳东方网站往意向职位投递简历；或通过邮箱投递，需在邮件标题注明您的求职意向。格式：申请部门 - 职位 - 您的姓名，简历请附个人近期彩照。☆面试请携带个人简历、身份证件、相关学历及技能资格证明、一寸彩色近照。您可在水利大厦、鹿回头广场、大东海广场、吉阳市场搭乘34路公交车；或在三亚火车站、迎宾花园、市总工会、同心家园（三期）搭乘35路公交车前往酒店。