Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
Provide feedback to management on changing market conditions, including competition and market trends
Involve Sales Executive or Sales Manager where appropriate on sales calls and sales meetings
Communicate to his/her superior any issues encountered and other relevant information
Attend and participate in training sessions, daily briefings and other meetings as required
Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
Support Sales Executive in conducting client meetings as well as planning and coordinating site introduction tours and inspections
Handle and manage clients’ queries or issues
Be proactive and responsible for the follow up of new sales leads to enhance guest experience
Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)
RESPONSIBLE BUSINESS
Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
Develop awareness and reputation of the hotel and the brand in the local community.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
Diploma or equivalent qualifications in Marketing, Business or Hospitality Management desired, and a minimum of one year of relevant Sales experience in Hospitality or a related service industry.
Expected to possess the following skills:
In-depth knowledge of sales principles and techniques
Effective communication and negotiation skills
Strong knowledge of hotel products, rates and marketing programmes
Excellent PC skills (including MS Office)
Ability to develop strong relationships with customers and other stakeholders
Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous
三亚海棠湾天房洲际度假酒店地处国家海岸 - 海棠湾,坐拥碧海幼沙,绵延椰林。酒店占地15万平方米,如一条巨龙在海岸线傲世而立。设计主张清逸的现代海岛风情,3,000平方米开放式大堂,将南中国海景致一览无遗。295套客房配置卓越,精心雕琢的观景角度完美聆海听涛。7间餐厅与酒吧专供创意美食,独具特色的海洋餐厅,咫尺探寻海底神秘。静宜享受水疗会所的禅意,动宜徜徉阳光下1,500平方米泳池。1,200平方米穹顶无柱宴会区,巧思设计并拥揽海景,15,000平方米户外海景草坪可称心组合拆分,量身定制海底浪漫婚典或会务活动。我们正在寻找能为我们带来激情与能量的人才,选择加入我们。投递简历:请通过最佳东方网站往意向职位投递简历;或通过邮箱投递,需在邮件标题注明您的求职意向。格式:申请部门 - 职位 - 您的姓名,简历请附个人近期彩照。☆面试请携带个人简历、身份证件、相关学历及技能资格证明、一寸彩色近照。您可在水利大厦、鹿回头广场、大东海广场、吉阳市场搭乘34路公交车;或在三亚火车站、迎宾花园、市总工会、同心家园(三期)搭乘35路公交车前往酒店。