Facilities Manager(前厅运营经理)
2.5万-3万
投递简历
发布于 05-07
Facilities Manager(前厅运营经理)
2.5万-3万
杭州-萧山 | 5年以上 | 本科
投递简历
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职位描述

People Management

·       Manage and coach team based on JLL rules and client requirement

·       Develop and sustain a high-quality, well motivated team, manage the team’s turnover rate within the required %.

·       Ensure high staff morale, trust and work ethics; build a cooperative working environment.

·       Effectively integrate the team to work as a whole; Implement performance management and goal setting/reviews of all team members.

·       Responsible in mentoring and enabling Training & Development of team members.

·       Work out succession plans for all direct-reports.

 

Client/Stakeholder Management

·       Deliver excellent customer service to meet on-site client’s expectations

·       Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels

·       Monitor procedures to ensure client’s expectations are conveyed and worked upon.

·       Maintain a high client satisfaction level and minimize client complaints.

·       Meet KPI and achieve targeted KPI scores.

 

Procurement & Vendor Management

·       Manage multiple vendors including hard and soft skills to deliver services on time and within budget.

·       Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as JLL procurement best practices.

·       Take lead on regular vendor performance review/management (including KPI scoring). Make sure the vendors’ performance meet client required KPI, back to back.

 

Contracts Management / Implementation

·       Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics

·       Monitor expiry of contracts and initiate re-procurement if needed

·       Continually assess contracts to ensure best value delivered to the client

 

Finance Management

·       Ensure that the site’s financial operations are meeting targets and control requirements

·       Assist and monitor financial processes to ensure account payable procedures are followed at all times.

·       Ensure accurate and timely client billings, AR collection as well as vendor POs, GRNVs and payment.

 

Health & Safety Management

·       Fully understand the health and safety requirement, and the child safeguarding policies in school environment. Make sure no violations from the JLL managed staff on site.

·       Set up and implement detailed procedures to ensure the provision of a safe working environment.

·       Ensure compliance with statutory regulations on fire, health and safety standards

·       Meet the ECM goal each year.

 

Site Operations Management

·       Implement Industry Best Practice operations

·       Establish standard operations procedures for all services, make sure the procedures are timely reviewed and updated and are strictly followed.

·       Ensure all Critical Environment (CEM) requirements are met

·       Seek ways to achieve energy savings, cost savings and improve sustainability and well-being status onsite.

·       Establish clear emergency response procedures and escalation call tree. Any 24/7 emergency call shall be responded timely and site attendance is required.

 

Risk Management

·       Assist in the implementation and management of a property risk management program.

·       Support the implementation and monitoring of disaster recovering and business continuity plans.

·       Follow established escalation procedures and incident reporting procedures.

·       Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines,  procedures and strategies.

·       Obey the temporary working arrangement from the leadership.

Sound like you? To apply you will have:

·       Min. 8 years of experience in facilities, property management, hospitality or related field. At least 3 years in managerial roles with proven track record in managing the team effectively.

·       Knowledge of local health and occupational safety requirements

·       Knowledge of critical facilities

·       Knowledge of vendor management for specialized services

·       An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)

·       Proven capacity to understand and interpret commercial contracts

·       Strong budget management and financial analysis skills

其他要求
语言能力:英语-一般
计算机能力:一般
户籍地:全国
现居地:杭州
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公司地址
石门一路288号兴业太古汇香港兴业中心一座22楼
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职位联系人
Rex CHEN
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有投必应
  • 房地产/建筑--物业管理
    行业
  • 2000人以上
    规模
  • 外商独资.外企办事处
    企业性质
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务和投资管理公司,致力于帮助房地产业主、用户和投资者成就商业愿景。仲量联行是《财富》500强上榜企业,业务遍及全球80个国家,拥有近300个分公司,员工总数近80,000人。2016年度业务营收达58亿美元,总收入68亿美元,代表客户管理和提供外包服务的物业总面积逾44亿平方英尺(约4.09亿平方米),并协助客户完成了价值1,450亿美元的物业出售、并购和融资交易。截至2017年6月30日,仲量联行旗下的投资管理业务分支“领盛投资管理(LaSalle Investment Management)”资产总值达576亿美元。仲量联行与第一太平戴维斯、高力国际、世邦魏理仕、戴德梁行同为世界知名的五大房地产咨询机构,是唯一连续三年入选福布斯白金400强企业的房地产投资管理及服务公司。2019年《财富》500强排名189位,上升幅度为全球第二。 仲量联行1783年成立于英国伦敦。目前,仲量联行业务遍及全球80个国家,拥有逾300个分公司。在大中华区,仲量联行在上海、北京、广州、成都、天津、深圳、青岛、重庆、沈阳、武汉 、西安、南京、杭州、澳门、台北、香港等城市设有分公司。仲量联行拥有超过1900名专业人员及12000名驻厦员工,所提供的专业房地产服务遍及全国80多个城市
石门一路288号兴业太古汇香港兴业中心一座22楼
联系我们
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  • 杭州总部:0571-88866108 (9:00-18:00)
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