• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 管理规范
• 人性化管理
• 员工关爱项目

To supervise the Front Office daily operation during the shift and proactive handle guest complaint, ensure follow up and resolve promptly. Good coordinate with each department when the senior management and department head absent, make sure hotel operation smoothly.
当班时负责管理前厅部日常工作并积极配合其他部门处理客人的投诉，确保客人的投诉得到及时的跟进和解决。在酒店高级管理人员和部门经理不当班时协调各部门之间的配合，确保酒店正常运作。

1.     Review arrival guests’ information on a daily basis refer to Master Arrival Report; include VIP, SPG, Regular guests, Groups, special requests etc. pre-assign room for VIP guest.
每班次下载Master Arrival Report, 检查当日抵店客人信息，包括贵宾、SPG俱乐部会员、常客、团队的情况以及特别要求，为VIP客人分配房间。 
2.     Follow the request and CSF in StarGuest.
每个班次处理StarGuest中需要跟进的客人需求及CSF。
3.     Check hotel all area conditions and cleanness, light and background music make sure follow the standard.
检查酒店所有区域的卫生情况及灯光和背景音乐是否符合标准。
4.     Maintain good working relations with all departments.
与所有部门保持良好的工作关系。
5.     Familiar with Front Office Standards and Procedures.
熟悉前厅部工作标准及程序等。

酒店介绍广东鹤山方圆福朋喜来登酒店，由知名企业广东方圆地产集团所投资兴建，并万豪酒店国际集团在江门管理的第一家酒店。由国际知名设计师操刀设计的广东鹤山方圆福朋喜来登酒店位于大雁山风景区西麓，坐拥鹤山最大天然氧吧，邻近具有“东方威尼斯”之称的古劳水乡。鹤山是咏春的发源地，咏春拳开派祖师一代宗师梁赞先生的故乡，鹤山咏春拳在海内外享有盛誉。作为江门第一家高级国际连锁酒店，凭借卓越的品质，完善的设施及优美的环境，酒店将为每位来访宾客提供最优质的体验。The Four Points By Sheraton Guangdong, Heshan, which invested by well-known enterprise Guangdong Fineland group as well as the first hotel managed by Marriott Hotels group in JiangMen. Designed by internationally renowned designers, its located in western slope of the Crane mountain scenic area, who have the biggest natural oxygen bar. nearby the "Oriental Venice" of the GuLao water village. Heshan is the birthplace of YongChun as well, the hometown of Mr. LiangZan who was the grandmaster of YongChun, also the ancestral master of YongChun. he has a reputation for his YongChun at home and abroad. as the first international hotel chain of JiangMen, with excellent quality, perfect facilities and graceful environment, the hotel will provide the best quality experience for each visiting guest.