• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住

1、准备每日，每周，每月的报表，包括数据的统计分析，设备的使用，市场的评估；
Prepares all daily, weekly and monthly reports on all management aspects, to include statistical analysis of participation and use of facilities, market appraisal and evaluation.
2、根据区域水疗经理和酒店管理层的要求按时出席各种会议；
Attends meetings and briefings as required by Hotel Management and Spa Manager.
3、定期回顾Spa的各项政策和进程，采取有效的措施，制定并提出改进建议；
Regular review all polices and procedures relating to the spa taking action to formulate and propose improvements.
4、协助准备年度水疗中心商业计划与月度水疗市场推广计划；
Assist with the preparation of annual Spa Business Plan and prepare Spa Marketing Workbook on a monthly basis.
5、每天更新和回顾水疗中心日营业报表；
Updates and reviews Daily Revenue Report, each day.
6、同顾客建立并保持融洽的客户关系，有效处理客人的投诉，满足客人的需求和对理疗服务的咨询，及时对客人的意见作出反馈和记录；
Establish rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Spa services, whilst following up with prompt feedback.
7、确保及时更新当前的促销，政策改动和备忘录；
Awareness of all current promotions, policy changes and memorandums.
8、确保所有的水疗中心员工都通晓酒店餐厅知识，部门构架和竞争对手；
Ensure through knowledge of all hotel outlets, departments and competitors by all spa staff.
9、确保适时更新客户资料；
Ensure guest history is updated at all times.
10、完成客户认可计划并维持相关客户数据；
Implementing guest recognition programme and maintain a relevant guest database.
11、确保水疗中心员工准时进行服务并避免不必要的延误；
Ensure staff maintains timing in relation to treatments to avoid any unnecessary delays.
12、确保为来访水疗中心的其他员工及访客提供适当的，专业的关注；
Provides the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division.
13、确保所有员工按照“水疗中心体验计划”标准提供专业有礼的服务；
Ensures all associates provide a courteous and professional following the “Spa Experience Programme”.
14、确保在工作中与顾客和员工保持正面形象的交流互动；
Maintains positive guest and colleague interactions with good working relationships.

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