• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住

Ensures all telephone calls are handled in a polite, efficient manner.
确保用礼貌，有效的方式处理所有来电。
Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.
如果立即找不到解决问题和投诉的方法，要向领班/副经理报告。
Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.
确保销售员的态度始终是被接受的，并意识到酒店里总是存在着销售机会的。
Ensures a high level of product knowledge of hotel and local area.
对酒店和当地的产品的知识要相当了解。
Ensures a high level of customer service is consistently maintained.
确保始终提供高水准的服务。
Operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.
操作总机的控制台，呼叫系统，并与部门的计算机程序相联系。
Ensures the Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.
确保副经理能充分意识到任何有关的反馈即可以从顾客中来也可以从其他部门来。
To be knowledgeable and promotes/ upsells Rooms, Outlets and other facilities/ programmes whenever opportunities arises.
对房间的销售/促销，餐厅和其他设备/节目都要非常了解，因为任何时候机会都会出现。
Promotes Gold Passport programme to potential guests whenever possible.
在任何可能的情况下，对潜在的客人都要销售我们的金护照项目。
Complies with all systems and procedures as laid down by the Room Division.
遵守房务部制定的所有系统和程序。
Assists with reservations whenever necessary.
必要时协助订房部的工作。
Handles incoming and outgoing mail, and faxes in a timely manner.
及时处理收发邮件和传真。
Has a thorough understanding of all the services offered by the Hotel.
完全理解酒店所提供的所有服务。
Fully conversant in all aspects of the city in order that all guests’ queries can be handled efficiently and courteously.
为了礼貌并有效的满足客人所提出的要求，要熟悉城市的每个方面。
Ensures that all reservations, orders, requests, etc. are accurately and quickly relayed to the department concerned.
确保所有的预定，定单，要求等等都是正确和迅速地传送到有关部门。


东莞松山湖凯悦酒店是凯悦国际在广东省的首家五星级酒店，位于松山湖高新技术产业开发区，毗邻松山湖管委会行政办公中心。东莞凯悦酒店坐落于静谧的松山湖畔，四周碧水环绕，酒店占地总面积20万平方米，还有一片占地面积1万平方米的荔枝林，酒店主要设施有：320间豪华客房，雄伟大堂、中西特色餐厅、多功能宴会厅、扒房、酒吧、会议室、室内外泳池及水疗康体中心，美国的设计公司BLD (Bilkey Llinas Design)创新地运用了大量玻璃墙幕，使所有的设施都巧妙地与大自然融为一体，让宾客毫无阻隔的欣赏迷人湖景。酒店周边毗邻25个高尔夫球场，邻近深圳、广州和香港，是珠江三角洲地区难得的商务休闲胜地。东莞凯悦酒店也是广州交易会的热门酒店选择。 我们期待着你们加入凯悦的大家庭！ 有意者请直接前往东莞松山湖凯悦酒店人力资源部面试