• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住

Responds to all telephone calls or inquiries, ensures information/ messages are accurately received and relayed to the managers concerned in a timely manner.
负责所有电话的接听和回复 ，确保信息的准确接受并及时把相关的信息回复给经理
Prepares compiles and distributes the weekly/ monthly reports in a timely manner. 
及时做好每周/每月报表。
Ensures the Department’s Log Book is being accurately maintained.
确保部门的交班本被正确使用。
Assists in the distributions of relevant hotel information to Housekeeping employees when required.
当需要时把酒店相关的信息转达给客房部员工
Maintains good relationship with the established clientele and provides all necessary assistance when required.
与同事保持良好的工作关系并互相帮助
Liaises and works closely with the related operation departments, ensuring guests needs and expectations are met.
熟练掌握部门相关的专业知识和技能，确保给客人的需要和欲望能被实现
Assists the Housekeeping Manager/ Assistant Manager to follow up on all matters in their absence.
当客房部经理 和副理休假时，帮助他们跟进所有的事
Maintains an efficient filing system for easy retrieval of information, both paper and electronic filing.
建一个高效率文本和电子版的系统，方便刷新信息。
Issues purchase requisitions and other documentation required by the Department.
下部门采购单和其他文本需求的采购单
Sends faxes and e-mails where required.
当哪里需要传真和邮件时，我们需要发送
Reads and routes incoming mail.
读收到的邮件
Locates and attaches appropriate file correspondence to be answered by managers.
保存有经理回答且附上适当文件的通信
Types, files, and up-keeps all matters related to the department.
保存部门相关的所有文件。
Compiles and types statistical reports.
做统计报表
Makes copies of correspondence or other printed matter.
复印互通的信件和其他需要复印的文件
Prepares outgoing mail.
回复邮件
Assists to maintain the proper appearance of the Housekeeping office area.
维持办公室的规章制度及卫生

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