• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住

始终保持愉悦的态度，在客人光临时热情招呼。
To be pleasant at all times and greet the guest upon arrival.
建立并保持与客人良好的合作关系，负责处理客人投诉、需求并解答关于服务方面的询问。
Establish rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on services.
问候并协助客人制定水疗和健身计划并亲自带领贵宾至按摩房间。
Greet and assist guests with treatment and activity planning and escort VIP guests to the therapy rooms.
确保根据品牌要求为客人提供迅速的电话和信息服务。
Ensure a speedy telephone and message service at all times for guests as per brand standards.
确保根据最新的促销活动、政策和通告；为客人提供相应的服务。
Ensure treatment guests maintain an up to date awareness of current promotions, policy changes and memorandums.
熟悉所有部门和餐厅的产品知识。
Be familiar with product knowledge of all outlets and departments.
确保客史资料的时时更新。
Ensure that guest history records are up to date at all times.
积极促销并推荐理疗手法和服务。
To actively promote and sell all available treatments and services.
负责账单填写和收银的工作。
To write bills and do cashiering.
更新每日收入报告。
To update daily revenue report.
努力使水疗中心的销售和盈利最大化。
Maximizes spa sales and revenues for the hotel.
坚持酒店的信用政策，确保达到利润目标。
Adhere to company credit policies to ensure all revenue expected will be received.
根据检查表所列项目，检查展示台、接待台和其他前台接待区域的设备设施。
To check display counter, reception counter and other reception area facilities according to checklist provided.
了解“松池”水疗中心的服务和护理项目、设备设施。
To be knowledgeable about Song Spa Treatments, homecare and facilities.
保持专业的态度和高效的工作。
To maintain professional attitude and to work efficiently and effectively.
礼貌的应答所有电话。
To handle incoming telephone calls with courteous manner.

东莞松山湖凯悦酒店是凯悦国际在广东省的首家五星级酒店，位于松山湖高新技术产业开发区，毗邻松山湖管委会行政办公中心。东莞凯悦酒店坐落于静谧的松山湖畔，四周碧水环绕，酒店占地总面积20万平方米，还有一片占地面积1万平方米的荔枝林，酒店主要设施有：320间豪华客房，雄伟大堂、中西特色餐厅、多功能宴会厅、扒房、酒吧、会议室、室内外泳池及水疗康体中心，美国的设计公司BLD (Bilkey Llinas Design)创新地运用了大量玻璃墙幕，使所有的设施都巧妙地与大自然融为一体，让宾客毫无阻隔的欣赏迷人湖景。酒店周边毗邻25个高尔夫球场，邻近深圳、广州和香港，是珠江三角洲地区难得的商务休闲胜地。东莞凯悦酒店也是广州交易会的热门酒店选择。 我们期待着你们加入凯悦的大家庭！ 有意者请直接前往东莞松山湖凯悦酒店人力资源部面试