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Assists the Outlet Manager to ensure that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.
协助餐厅经理确保根据经营理念对部门进行高效地管理,根据标准提供有礼的、专业的、高效并且富有弹性的服务。
Is a hands-on manager and is present at all times in the Outlet, especially during busy periods.
在部门内凡事亲历亲为,特别是在工作繁忙期间。
Establishes and strictly adheres to the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the outlet is adequately equipped.
确保所有的设备和用品处于严格的安全库存量,并且确保部门有足够的设备和用品的配备。
Assists in conducting monthly inventory checks on all operating equipment and supplies.
协助负责每月对部门的设备和用品进行检查和盘点。
In the absence of Outlet Manager, conducts daily pre-shift briefings to employees on preparation, service and menu.
在餐厅经理缺勤时,从准备工作、服务和菜单方面主持 每日班前例会。
Liaises with the Culinary Department on daily operations and quality control.
为确保日常运作和质量,与厨房以及其它相关部门进行联络。
Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
具备充足的菜单和设备知识。能够向客人推荐和促销餐饮产品。
Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
确保餐厅前场和后场都干净,整洁有序。
Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.
联络客房部严格按照清洁时间表进行清洁。
Conducts regular inspections of the Outlet ensuring standards of cleanliness is maintained at all times.
定期巡视检查部门,以确保卫生情况随时符合标准。
Coordinates and maintains machine maintenance reports and records.
确保设备定期维护并且认真记录。
Handles all guest requests and inquiries on food, beverage and service.
为客人提供关于食品、酒水和服务方面的要求和咨询。
Ensures that all employees establish a rapport with guests.
确保所有员工对客人友好亲善。
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