Maintains a detailed knowledge of hotel facilities, features and services.
详细了解酒店设施,功能和服务。
Conducts extensive competitor researches and maintains excellent product knowledge of the Hotel.
对广大的竞争者进行研究,并维护酒店的产品知识。
Entertains and conducts hotel inspections to clients whenever required.
必要时,将酒店的娱乐和运行介绍给客户。
Establishes and maintains strong relationship with the established clientele and constantly explores new business opportunities.
建立和维护已有客户群,并不断发展 新的客户。
Achieves the monthly and annual personal target and the segment target room night production and room revenue.
完成月度和年度的个人目标,以及房间收入的部门目标。
Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.
同相关部门协调合作,确保客人的要求和期望达到满足。
Prepares and ensures all Events Orders are distributed to concerned departments on a timely manner.
准备和确保所有的事件命令都及时的传达给相关部门。
Assists the Sales Managers to follow up on all matters in the absence of the Sales Manager.
在销售部经理不在时,协助完成其任务。
Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel.
保证销售部所有协议,合同和报价单的完整。
Establishes an efficient Trace File to ensure that all business booked is properly tracked.
建立一个有效的追踪档案,确保所有的商业预定都合理的跟进。
Submits Sales report to Sales Manager in a timely manner.
及时的上交报表给销售部经理。
Ensures high standards of personal presentation & grooming.
高标准的要求个人的言行举止和衣着装扮。
Maintains positive guest and colleague interactions with good working relationships.
保持好积极正面的顾客关系和同事关系。
Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International.
始终如一的负责任的态度和行为举止,积极正面的体现凯悦国际和酒店的标准。
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