• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住

与客人建立和谐的关系并且处理客人对水疗&健身中心的投诉、要求和服务询问。
Establish rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Spa services.
确保亲自接待所有的V.I.P 和常驻客人。
Ensure that all V.I.P / Long Stay are met on arrival and long stay ambassador is appointed.
在水疗&健身中心高峰时期，亲自在部门前台检查和确保服务和清洁标准。
Schedules him or herself to be on the front during peak operation hours, checking on standards of services and cleanliness.
接待协助并护送V.I.P客人到按摩理疗室。
Greet and assist at the check in of guests and escort VIP guests to the treatment rooms.
确保及时更新当前的促销，政策改动和备忘录。
Ensure that he or she maintains an update awareness of current promotions, policy changes and memorandums.
确保员工对本酒店，部门和竞争对手的产品有全面了解。
Ensure thorough product knowledge of all hotel outlets, departments and competitors by all spa staff.
主动寻求客源并保持良好的公众关系。
Pro-active in seeking guest contact and maintaining excellent public relations.
确保及时更新客人资料。
Ensure that guest history records are up to date at all times.
定期性的检查按摩理疗室确保清洁和维修。
Periodically inspect rooms to ensure cleanliness and the maintenance of rooms.
不断的追求市场流行趋势和竞争对手动向，确保部门运营处于优势地位。
Constantly aware of new market trends and activities of competitors ensuring that the operation is always one-step ahead of the competition.
贯彻顾客认知程序并更新保持相关客人资料。
Implement a consistent guest recognition programs and maintain a relevant guest database.
确保水疗&健身中心员工准时进行服务并避免不必要的延误。
Ensure staff maintain timing in relation to treatments to avoid
any unnecessary delays.
确保水疗&健身中心前台，美体按摩师和理疗室清洁员工进行及时沟通。
Ensure Receptions, Therapists and Housekeeping closely communicate in terms of turning room around.

东莞松山湖凯悦酒店是凯悦国际在广东省的首家五星级酒店，位于松山湖高新技术产业开发区，毗邻松山湖管委会行政办公中心。东莞凯悦酒店坐落于静谧的松山湖畔，四周碧水环绕，酒店占地总面积20万平方米，还有一片占地面积1万平方米的荔枝林，酒店主要设施有：320间豪华客房，雄伟大堂、中西特色餐厅、多功能宴会厅、扒房、酒吧、会议室、室内外泳池及水疗康体中心，美国的设计公司BLD (Bilkey Llinas Design)创新地运用了大量玻璃墙幕，使所有的设施都巧妙地与大自然融为一体，让宾客毫无阻隔的欣赏迷人湖景。酒店周边毗邻25个高尔夫球场，邻近深圳、广州和香港，是珠江三角洲地区难得的商务休闲胜地。东莞凯悦酒店也是广州交易会的热门酒店选择。 我们期待着你们加入凯悦的大家庭！ 有意者请直接前往东莞松山湖凯悦酒店人力资源部面试