负责宾客入住、退房、续住等手续办理,核对信息、收取押金、开具票据。
受理预订咨询,解答宾客关于酒店服务、周边信息等疑问。
处理宾客日常需求(叫醒、行李寄存等)及简单投诉,复杂情况及时上报。
维护前台区域整洁,做好交接班及房态、营收相关记录。
配合其他部门保障服务顺畅,遵守酒店安全及礼仪规范。
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The Westin Haikou 海口威斯汀酒店Showcasing magnificentviews over Haikou Bay, the Westin Haikou is atropical paradise located in the downtown area with 297 thoughtfully designed, luxuriousguest rooms. It offers easy access to cultural and naturalattractions. 海口威斯汀酒店位于繁华的海口市中心区域,共有297间精心设计的客房及套房,在此您可以近距离揽桥观海,尽享浩瀚海湾风光。绝佳的地理位置,便利的交通,从酒店可轻松前往这座迷人城市的众多名胜景观。This is not only the idealplace for the guests but also for you! What we provide is not just a job, butan opportunity for your career development, as well as a circumstance to letyou feel being cared and proud of. We sincerely invite anyone who is interestedin developing his/her career within Marriott Hotel & Resorts and TheWestin, joining our team and growing up with us!这里不仅将是客人的理想下榻之所,也是您理想的工作场所!因为我们提供的不仅仅是一份工作,而是一次您职业发展的机会和一个能让您感受到关爱和拥有自豪的环境。我们诚邀有志在万豪集团和威斯汀酒店寻求职业发展的有识之士加入我们的团队,与我们共同成长!A stylish urban retreatawaits you in “the city of coconut palms” at— The Westin Haikou.位于”椰城”海口的时尚都市幽居——海口威斯汀酒店期待您的加入!