· To reflect the Shangri-Laphilosophy by providing the highest quality of service to our customers andemployees. By always adopting a positive attitude and keeping the team spirit atthe highest level. 通过为客人和员工提供最优质的服务来体现香格里拉的经营理念,永远保持积极向上的态度使团队保持凝力。
· To greet with a smile at alltimes to colleagues or guests anywhere in the hotel (front or back of thehouse).
无论何时,总是要微笑与客人和同事问候(无论前台或后台)。
· To take pride in personalappearance for personal hygiene and uniform.
时刻保持员工良好的个人卫生,整洁的衣着和良好的个人形象。
· Ensure that SLIM and Hotelstandards and policies are explained to staff, and are correctly applied. 确保总部与酒店所传达的标准和政策被员工理解和应用。
· To constantly check the dailyoperation of staff restaurant and thekitchen to make sure timely provide high quality service and food..
检查员工餐厅前厅和厨房的情况,确保按时为员工提供高标准的服务与食品。
· To constantly check the qualityof food prepared with regard to taste and temperature. 随时检查已准备好的食品的味道与温度。
· To monitor and fully implement the portion control established with therecipe cards and the butcher test. To minimize waste and spoilage.
监督并全面实施根据配料卡和分肉试验而进行分量控制,使浪费和变质最小化。
· To check stores and refrigerators and be responsible for the properstoring and recycling of leftovers. 检查库房和冰箱,做好正确储备和废物利用。
· Ensure smooth and effectivecommunication among the kitchens and with other departments.
确保厨房和其他部门之间的交流畅通而有效。
· To work closely with receiving and storeroom. To make sure that receivedgoods are of the standard quality and according to hotel’s specifications.
与收货部和库房密切合作,确保所收货物符合酒店规定的质量标准。
· To constantly be alert on freshness, presentations and temperature offood served.
特别注意为员工提供的食品的新鲜度,外观和温度。
· Organize a monthly Food CommitteeMeeting with the employee representatives to discuss current menu etc., reviewongoing action plan progress, and attend other departmental meetings asrequired.
组织每月召开员工代表参加的膻食委员会,讨论菜式等,评估当前行动的进展情况并且按照要求参加其他部门的会议。
· Update menu recipe cards andmenu planning for promotions.
更新配料卡和菜单,制定促销计划。
· Responsible for the hygiene andcleanliness of all kitchens including staff kitchen restaurant. 负责厨房的卫生。
· Liaise and work closely withthe Chief Steward for pre-planning and execution of delivery and cleanliness ofequipment.
与管事部密切合作,提前计划并进行设备的交接和清洁工作。
· To check all machinery, ensureproper maintenance and usage of the equipment, and follow up with engineeringwork order forms. Misuse of equipment should be taken.
检查所有设备,确保所有设备正确保养和使用,与工程部共同跟踪设备的维修情况。要汇报设备使用不当情况,并给予相应的纪律处罚。
· To ensure that all kitchen andstewarding employees adhere to the hotel grooming standards. 确保员工仪表着装符合酒店标准。
· Ensure that staff follow the hygiene and sanitation procedureswhen handling food /equipment / utensils.
确保员工在生产食品,操作设备和使用餐具时遵守安全卫生程序。
· To maximize productivity and maintainingharmony among all food production employees in a fair and impartial way.
最大化地提高生产效率,公平合理地处理员工之间的关系,使其在生产过程中通力合作。
· To work closely with the Chief Steward andmonitors that exhaust hoods, stoves, ovens, salamanders, deep freezers,steamers, filters, boiling pans, bainmarie, hot and cold cabinets etc. arespotless and cleaned on a daily basis.
· To achieve the highest standardthrough strict adherence to the hygiene and sanitation rules.
严格按照卫生管理条例,达到最高标准。
与管事部经理密切合作,监督排烟罩,烤炉,烤箱,锔锅,冰柜,蒸气机,过滤器,煮锅,自助餐炉,冷柜和热柜等没有污点,保持每天清洁一次。
· To report to Human Resources ServiceManager on all staff and operation matters.
向人力资源运营经理汇报所有有关员工和运营方面的问题。
· To recommend promotions,transfers of staff to various outlets for Human Resources Service Manager approval.
对员工的提升和内部调动提出意见,请示人力资源运营经理的批准。
· To monitor staff schedules forthe assigned outlets and counter-sign them weekly.
监督制定餐厅员工的工作日程,并为员工每周会签一次。
· Monitors / approves staffovertime, change of shifts, staff leave etc.
监督、批准员工的加班时间,倒班及休假。
· Responsible for staff dailybriefing. 负责员工的每日例会。
· Monitors annual leave andstatutory holiday. 监督员工年假和法定假日的休息时间。
· To report all complains to the HumanResources Service Manager
向人力资源运营经理汇报所有的投诉情况。
· To supervise staff appraisaland responsible for their correct and true content. 监督员工工作表现评估,并对评估的正确性和内容真实性负责。
· Commitment for the futurethrough objective guidance.确保员工受过消防和紧急事件处理培训。
· To help and support staff andHuman Resources Service Manager to achieve their job objectives. 为员工和人力资源运营经理提供帮助与支持,帮助他们实现工作目标。
· Responsible for properefficiency and profitable functioning of the assigned outlets or sections. 负责制定餐厅的运营,确保有效实施。
· To conduct training classes forstaff to develop their skills / new menu items. 为员工举行培训课,培养和发展他们的技能及新菜单培训。
· To guide the employee orientationfor new hires.
引导新员工对未来岗位的期望。
· Make sure that employees aresatisfied with food quality.
确保食品达到员工满意。
· Control and ensures thatexpenses / purchases / requisitions are within budget limits.
控制并确保开支、采购申请在预算范围内。
Ensure food portioning, serving, requisitions /receiving from stores are properly controlled. 控制食品的分量,服务,订货和收货。
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合肥香格里拉位于连接商业区和市中心的濉溪路中心地带,交通便利。距离淮河路步行街仅约15分钟的车程。合肥火车站和合肥南站分别位于酒店东约5公里处和南约12公里处。酒店共设3间餐厅及酒吧,包括1间主打特色徽式菜肴的扬子轩中餐厅,1间大堂吧和一间皖咖啡自助餐厅。Shangri-La Hefei is located in the central section of Suixi Road, which is a convenient place to connect to the commercial districts and city centre. It takes about 15 minutes from the hotel to Huaihe Road Pedestrian Street by car. Hefei railway station and Hefei South railway station are located about 5 kilometres east and about 12 kilometres south of the hotel, respectively. The hotel offers 3 dining venues include a Chinese restaurant, Lobby Lounge, and a café.