• 五险一金
• 管理规范
• 岗位晋升
• 技能培训
• 带薪年假
• 包吃包住
• 员工生日礼物
• 人性化管理
• 节日礼物

Following and comply with each task or job assigned by the department superior leader.
服从上级领导安排的工作和任务。
Take full responsibility and leadership of the whole property operation during the duty shift, both the customer facing staff and heart of house staff.
负责当班酒店前线和后线部门的正常运作。
Directs Front Office operations such as checking in, checking out and providing guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests’ needs
遵循前厅政策，程序和标准指导前台办理入住、退房，提供客人帮助及满足客人的需求。
Develops and manages the performance of direct subordinates to ensure the efficient running of front office operations.、
管理下属的绩效,确保前台操作有效地运行。
Maximizes hotel revenue by controlling room inventory, group blocking, packages, up selling, reinforcing the late charge policy to maximize REVPAR.
通过控制排房来协调团队、客房促销、增销，通过控制房间库存、安排团房、包价、增销等，制定晚退房等收费政策，最大限度地提高酒店收益。
Handles all customers’ complaints occurring during the duty shift to ensure their satisfaction.
处理发生在当班期间所有客户的投诉，以确保客人的满意度。
Greets VIP guests upon their arrival and escorts them to their room.  Establishes good support and offers assistance for the length of their stay.
迎接贵宾的到来,护送他们到他们的房间，与贵宾建立长久良好的关系。
During full house nights, deals with overbooking situations in the most professional and diplomatic matter in order to keep to a minimum level the degree of dissatisfaction of guests inconvenienced by the situation.
在满房的情况下，用专业的外交方式处理超额预定情况，把客人的不满意度降到最低。
Patrols the hotel at least twice per shift to ensure that the hotel is clean, tidy, and safe and that all is proper order.  Takes corrective actions if necessary.
每个班次至少巡查酒店两次确保酒店整洁、干净和安全，对不规范的地方采取措施。
Keeps abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events and brief direct subordinates accordingly so that all front office staff are able to answer guest requests and questions.
熟悉所有的应急程序措施，了解酒店的促销活动、产品知识，并开会传达VIP抵达和每日的活动等，确保所有前线工作人员都能够自信地回答客人的要求和问题。
Reports on the hotel log book all guest complaints, relevant incidents and matters that need follow up the next day, to ensure consistency and guest satisfaction.
每日记录并发送交班日志关于酒店的客人投诉，及特殊事例需要跟进的事项，确保事件被跟进完成并保证客人满意度。

银川万达嘉华酒店 Wanda Realm Yinchuan Hotel银川万达嘉华酒店位于银川市核心位置，以恢宏且具民族特色的建筑风格成为银川市靓丽的新地标。酒店周边交通便利，比邻会展中心及市政府，距火车站仅4.5公里路程，距离银川河东国际机场30公里。Located in the core area of Yinchuan, Wanda Realm Yinchuan Hotel is a magnificent new landmark of the city. The hotel is adjacent to the Yinchuan International Convention and Exhibition Center and municipal government. With convenient traffic conditions, the hotel is just 4.5 kilometers away from the railway station, 30 kilometers away from Yinchuan Hedong International Airport. 客房 Room酒店拥有304间设计新颖舒适的客房。从宽敞的房间内可俯瞰银川秀美景致。所有客房均提供有线与无线上网, 高清液晶电视, iPhone基座, DVD播放器等一系列高品质设施。With beautiful city view, the hotel offers 304 spacious, stylish guest rooms. All our guest rooms are equipped with high-definition LCD TV, iPhone base, DVD player and more upscale facilities. In addition, broadband and WIFI are easy access as well. 会议 Meeting总面积达1,200平方米的无柱式大宴会厅，布局灵活，可根据不同的会议需求灵活划分区域。酒店另设有5间面积不等的多功能厅和董事会会议室，均配备先进的视听设备，是举办各种规模会议和活动的理想之所。The hotel features a range of specious meeting venues; include 1,200 square meters pillar-free Grand Ballroom and 5 function rooms and Board Room. All the meeting rooms are equipped with the state-of-the-art audio and visual equipment. With outstanding services, Wanda Realm Yinchuan Hotel is the ideal place for your meetings and events in Yinchuan. 餐饮 Food & Beverage无论是饕餮盛宴还是轻松小酌，银川万达嘉华酒店风格迥异的餐厅，酒吧都将带给您难忘的美妙体验。“品珍”中餐厅拥有9间华丽包房；“美食汇”全日餐厅荟萃世界各地美食；“和”日餐厅是您品味日本美食的绝佳之处；舒适的大堂酒廊亦是您会见亲朋好友和放松的理想场所。The hotel provides guests with wide selection of gourmet. “ZHEN” Chinese Restaurant offers authentic Cantonese cuisine and local flavors; Cafe Vista, offers delicious western food and international gourmet. “HE” Japanese Restaurant provides tasty Tappanyaki and other Japanese dishes; Our lobby Lounge is the perfect venue for relaxation and meeting with friends. 休闲 Relaxation银川万达嘉华酒店配备专业设施的健身中心、室内恒温游泳池、高品质桑拿室和静谧瑜伽室，定能让您舒缓身心，精力充沛，神采飞扬。Pamper yourself at our fully equipped Fitness Center, a wellness area and state-of-the-art gym facilities, well equipped in-door swimming pool, sauna and Yoga class. The Fitness Center will enable you to generate energy for your mind, body and soul.