• 五险一金
• 管理规范
• 岗位晋升
• 技能培训
• 带薪年假
• 包吃包住
• 员工生日礼物
• 人性化管理
• 节日礼物

一、有效管理餐厅的日常工作，确保日下工作正常进行                                        
• Effectively manage the restaurant by ensuring the following:
监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

遵守开始营业和结束营业的程序。

o Adhere to opening and closing procedures

遵守规定的结账程序。 
o Adhere to bill paying procedures 

有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品。
o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

亲自迎送80%以上的客人。   
oPersonally meet and farewell a minimum of 80% of your customers 
 
激励在岗员工为客人提供卓越的服务。 
o Encourage and motivate staff to provide optimum service during all shifts
二、在餐厅制定和执行餐饮产品促销活动计划。                                                  
• Develop and implement Promotions Calendar for F&B products in restaurant 
 
特别活动的概念管理工作。 
• Manage special event concepts

善于预测市场的变化情况，并在必要时审评运营工作。    
• Anticipate market changes and review operations when necessary
对竞争对手进行分析。    
• Conduct competitor analysis

创造良好的公众宣传机会。        
• Create positive publicity opportunities

管理顾客数据库并有效的加以使用。             
• Manage customer database and utilize effectively

推销酒店的设施。       
                                                                                                                                                                    • Up-sell property facilities  
三、管理工资和饮料成本。                             
• Manage wage and beverage cost
进行预测工作。
• Forecasting 

有效的控制存货。
• Stock control

通过销售点销售系统分析餐饮统计数据。
• Analyze food and beverage statistics through point of sale system 

和上级领导一起进行人力规划和管理需求。
• Works with Superior on manpower planning and management needs

和上级领导一起编制和管理部门预算。
• Works with Superior in the preparation and management of the Department’s budget
四、财务职责   Financial Responsibilities
餐厅营业收入目标• Restaurant Revenue Target
 
五、 专业的处理客人的投诉。 Handle guests complaints professionally
专业的处理客人的投诉。·Handle guests complaints professionally
 
六、职业健康和安全责任
Occupational Health and Safety
了解职业健康及安全政策和程序，并确保所有的程序都是在职业健康与安全职责指导方针下安全的执行。
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.

 了解应注意的事项并坚持职业、健康和安全法规、政策和程序。

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.

 熟悉财产安全、急救和消防及应急程序，加强在你管辖区域的所述事宜。

• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas.

 能对危险情况采取行动并就可能发生的危险向经理报告。

• Initiate action to correct a hazardous situation and notify manager of potential dangers.
 Responsibilities
 
 

银川万达嘉华酒店 Wanda Realm Yinchuan Hotel银川万达嘉华酒店位于银川市核心位置，以恢宏且具民族特色的建筑风格成为银川市靓丽的新地标。酒店周边交通便利，比邻会展中心及市政府，距火车站仅4.5公里路程，距离银川河东国际机场30公里。Located in the core area of Yinchuan, Wanda Realm Yinchuan Hotel is a magnificent new landmark of the city. The hotel is adjacent to the Yinchuan International Convention and Exhibition Center and municipal government. With convenient traffic conditions, the hotel is just 4.5 kilometers away from the railway station, 30 kilometers away from Yinchuan Hedong International Airport. 客房 Room酒店拥有304间设计新颖舒适的客房。从宽敞的房间内可俯瞰银川秀美景致。所有客房均提供有线与无线上网, 高清液晶电视, iPhone基座, DVD播放器等一系列高品质设施。With beautiful city view, the hotel offers 304 spacious, stylish guest rooms. All our guest rooms are equipped with high-definition LCD TV, iPhone base, DVD player and more upscale facilities. In addition, broadband and WIFI are easy access as well. 会议 Meeting总面积达1,200平方米的无柱式大宴会厅，布局灵活，可根据不同的会议需求灵活划分区域。酒店另设有5间面积不等的多功能厅和董事会会议室，均配备先进的视听设备，是举办各种规模会议和活动的理想之所。The hotel features a range of specious meeting venues; include 1,200 square meters pillar-free Grand Ballroom and 5 function rooms and Board Room. All the meeting rooms are equipped with the state-of-the-art audio and visual equipment. With outstanding services, Wanda Realm Yinchuan Hotel is the ideal place for your meetings and events in Yinchuan. 餐饮 Food & Beverage无论是饕餮盛宴还是轻松小酌，银川万达嘉华酒店风格迥异的餐厅，酒吧都将带给您难忘的美妙体验。“品珍”中餐厅拥有9间华丽包房；“美食汇”全日餐厅荟萃世界各地美食；“和”日餐厅是您品味日本美食的绝佳之处；舒适的大堂酒廊亦是您会见亲朋好友和放松的理想场所。The hotel provides guests with wide selection of gourmet. “ZHEN” Chinese Restaurant offers authentic Cantonese cuisine and local flavors; Cafe Vista, offers delicious western food and international gourmet. “HE” Japanese Restaurant provides tasty Tappanyaki and other Japanese dishes; Our lobby Lounge is the perfect venue for relaxation and meeting with friends. 休闲 Relaxation银川万达嘉华酒店配备专业设施的健身中心、室内恒温游泳池、高品质桑拿室和静谧瑜伽室，定能让您舒缓身心，精力充沛，神采飞扬。Pamper yourself at our fully equipped Fitness Center, a wellness area and state-of-the-art gym facilities, well equipped in-door swimming pool, sauna and Yoga class. The Fitness Center will enable you to generate energy for your mind, body and soul.