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【岗位职责】
1、负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。
2、进行有关的市场计划分析制定部门工作计划,完成工作报告。
3、使客房达到最高出租率,获取最佳的客房收入。
4、督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。
5、保持良好的客际关系,能独立有效地处理宾客投诉。
6、协助酒店与更高一级领导处理突发事件。
【岗位要求】
1、大专以上学历,有同岗位工作经验5年以上。
2、熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。
3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。
4、有效贯彻、落实并完成部门制订的每月工作计划。
5、英语对话流利,有较强的协调管理能力,具有一定的销售能力。
达利世纪酒店是由达利集团投资兴建的五星级酒店,集住宿、餐饮、会议、娱乐、购物于一体的现代化商务酒店。它于2013年10月21日试营业,并于2015年8月通过国家五星级旅游饭店的评定。占地60亩,建筑面积12万平方米,酒店主体建筑面积8万平方米。 酒店设施齐全,配备有各种现代前卫的设备,将竭诚为每位宾客提供最人性化的服务。酒店设有豪华客房、中西餐厅、大型宴会厅(会议厅)、KTV、会议室、商务中心、保健足浴中心、高端SPA、美容美发、室内外游泳池、室外篮球场、健身房、乒乓球室、台球室、大型停车场等,另配套一栋建筑面积4万平方米的大型购物商场。酒店拥有装潢奢华的各色客房510间、餐饮餐位3000个、特色中餐包厢40个、豪华KTV包厢50个、大小不同的会议室16个(900人会议室2个)、停车位600个。 酒店位于福建省泉州市惠安县中心城区,与惠安行政中心、惠安体育中心毗邻而居。周边旅游景点众多,交通便利,距离泉州市中心商业圈、“全国魅力名镇”、“汉族奇葩,惠女风情”、国家4A级旅游风景区崇武古城、国家5A级旅游风景区清源山老君岩、泉州开元寺、洛阳桥、泉州汽车中心站等均在25分钟车程,距离惠安动车站8分钟车程,距离泉州晋江机场40分钟车程。 达利集团酒店事业发展部旗下成员酒店惠安达利世纪酒店(五星、商务会议型)、崇武西沙湾假日酒店(五星、旅游度假型)、湖北汉川天屿湖假日酒店(五星、温泉度假)。达利世纪酒店为事业发展部旗舰店。Dali Century Hotel is a five-star business hotel invested and built by Dali Group. It is a modern top-class business hotel integrating accommodation, catering, conference, entertainment and shopping. It opened for trial on October 21, 2013 and passed the assessment of the national five-star tourist hotel in August 2015. Covers an area of 60 acres, construction area of 120,000 square meters, the hotel main building area of 80,000 square meters.The hotel is fully equipped with a variety of modern avant-garde equipment, will be dedicated to provide the most personalized service for each guest. The hotel has deluxe rooms, Chinese and Western restaurants, large banquet hall (meeting hall), KTV, conference rooms, business center, health foot bath center, high-end SPA, beauty salon, indoor and outdoor swimming pool, outdoor basketball court, gym, table tennis room, billiards Room, large parking lot, etc., and another large shopping mall with a building area of 40,000 square meters. The hotel has 510 luxuriously decorated guest rooms, 3,000 dining places, 40 specialty Chinese boxes, 50 luxury KTV boxes, 16 different meeting rooms , and 600 parking spaces.The hotel is located in the center of Hui'an County, Quanzhou City, Fujian Province, and is adjacent to Huian Administrative Center and Huian Sports Center. There are many tourist attractions in the surrounding area and convenient transportation. It is close to the commercial circle of Quanzhou City Center, the “National Charm Town”, “Han Chinese Wonderland, Hui Women's Style”, the National 4A Tourism Scenic Spot Chongwu Ancient City, and the National 5A Tourism Scenic Spot Qingyuan Mountain. Laojunyan, Quanzhou Kaiyuan Temple, Luoyang Bridge, Quanzhou Automobile Center Station are all within a 25-minute drive, Hui’an Railway Station is an 8-minute drive, and Quanzhou Jinjiang Airport is a 40-minute drive away.达利集团官方网址:http://www.dali-group.com达利世纪酒店网址:http://www.dali-hotel.com