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· Familiarizes and enforces the IHG HR framework including systems of: 在洲际集团人力资源框架下,熟悉和推行本酒店的制度
· Interviewing and Recruitment 面试和招聘
· Induction and orientation 介绍和入店培训
· Training and Development 培训和发展
· Performance Appraisal 表现评估
· Employee Administration 员工管理
· Succession 员工接替计划
· Familiarizes and enforces local HR policies and procedures 熟悉和推行本地的人力资源政策和程序
· Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community 与酒店外的相关人员保持密切联系,包括但不限于,员工代表,律师,应聘人员,政府官员,大专院校,竞争对手和社区其他成员
· Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices确保按照集团,地区和本地政府的政策管理人力资源,并适合本酒店实际情况
· Assists the Human Resource Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme在酒店远景发展策略,市场计划和目标方案等适当区域协助人力资源总监
· Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes 确保员工信息传递顺畅包括员工关系,员工活动和酒店政策程序等
· Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc. 根据集团和政府的要求,为管理层准备并上交相关报告,例如离职率报告,员工花名册,旷工报告,健康和安全报告,事故报告等
· Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality 高效和保密的保持和更新酒店员工记录,法律文件和其他个人信息
· Maintains effective communications at all levels of management and staff 在管理层和员工之间保持高效沟通
· Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels 在酒店内协助保持和创造积极的气氛,建立双向沟通,确保酒店的士气和生产力达到更高的目标
· Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies 发展和完成员工招聘和筛选系统和程序,为空缺岗位吸引适合的候选人
· Ensures all new employees attend the hotel’s Orientation Programme in accordance with IHG guidelines. 根据集团的指导要求确保每位新员工都参加酒店入职培训
· Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process 监督管理层执行员工表现评估,并在此过程中给予适当的指导
· Participates in the IHG Management Development and Succession Planning process by recommending candidates as appropriate 参与洲际管理集团的发展和继承计划,推荐适合的人选
· Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements 定期分析酒店人员需求,建议参与选择和发展活动满足酒店人员需求
· Contributes to the development and implementation of improved methods of work and better utilization of staff in all areas 发展并改善工作方法,并使员工们在各个领域内更好的运用
· Counsels hotel personnel as needed in areas such as career planning, training and development, employee\personal relations and legal issues related to personnel 在职业生涯计划和培训发展,员工/个人关系以及法律问题等所需要的方面与员工进行商谈
· Ensures applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. 确保相关法律,规章,洲际的政策程序,组织协议等都包含有申述和惩戒程序。
· Consults with department heads on appropriate actions and recommends to management final action to be taken 与部门负责人商讨正确的行动,为管理层的最终决策提供参考意见
· Implements and monitors an effective employee relations and welfare programme in the hotel 在酒店内部推行和监督员工福利政策和高效员工关系政策。
· Participates in developing and implementing programmes to ensure employee security and safety 参与和执行相关规划,确保员工的工作安全
· Ensures all staff facilities are maintained in good order and meet hotel’s cleanliness standards 确保所有员工设备和设施正常使用并符合酒店卫生标准
· Deals with all problems relating to individuals in an understanding, caring and confidential manner 处理相关员工个人思想 ,焦虑及信任等方面的各种问题
· Ensures all staff are aware of company benefits and make these available 确保所有员工了解酒店的福利,并确保福利政策正确实现
· Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate 对比其他竞争对手的福利待遇,向管理层提出有适合酒店并利于保持酒店竞争力的福利政策
· Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate 在人事领域的实践和系统中,监测目前和将来发展的方向,提出合理化建议
· Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements 积极参与工会的活动,成为为其服务的一员
· Oversees the implementation and administration of Union agreements 监督和管理工会协议
· Maintains control of Pension plans and safeguards both Company and staff interests. Ensures that all Government Regulations are adhered to 保持控制酒店和员工的养老金计划和劳动保护计划。确保符合政府的规定。
长白山万达国际度假区位于吉林省抚松县,长白山西麓,占地21平方公里,处于北纬42°的黄金滑雪纬度带。 2015年被原国家旅游局评为首批首席国家级旅游度假区。2017年被原国家旅游局授予中国旅游产业杰出贡献奖;2021年被国家文旅部和体育总局联合授予首批国家级滑雪旅游度假地;连续多年蝉联榜单,获得冬季运动领先品牌雪场TOP10并挂牌成为冬季奥运六大项目备训基地。度假区集滑雪、娱雪、山地运动度假、高端酒店群、度假小镇、温泉、水乐园于一体,满足滑雪发烧友、家庭度假等不同群体的需求。长白山万达锦华度假酒店和长白山万达锦华套房酒店,于2012年7月28日成立,是万达集团在长白山直营的两家万达品牌酒店。酒店拥有高级房、景观房、套房共603间。锦华酒店拥有368间客房,设计舒适惬意与多功能性并重;套房酒店专为家庭式出游旅客精心打造235间设施齐全的套房,设计户型有1-3居室,供家庭出行。