岗位描述:
1 熟练知晓部门服务标准及操作程序。
2 在工作中遵循酒店对客服务标准。
3 了解当班抵店客人信息,包括贵宾、常客、团体客人抵店相关信息。
岗位要求:
1 具有对酒店行业以及前厅基本知识的了解。
2 良好的英语能力以及沟通技巧。
3 良好的财务知识或概念。
THE WESTIN CHANGBAISHAN RESORT 长白山万达威斯汀度假酒店Take a refreshing, deep breath and enjoy a clean-air environment at The Westin Changbaishan Resort. We provide a ski retreat and all-year vacation destination in the heart of the Changbaishan International Tourism Area. Located right on the mountain, you can ski-in and ski-out at your pleasure and world-class golfing facilities are also available. Careful attention is paid to the most important elements of your stay to ensure each visit leaves you exceptionally well rested, well nourished and well cared for. Inviting guest rooms, innovative dining options and extras such as wireless Internet throughout the hotel let you create your own experience.来到长白山威斯汀度假酒店,深呼吸,享受清新洁净的空气环境。酒店坐落于长白山国际旅游度假区的中心地带,毗邻世界一流的滑雪场及高尔夫球场,全年均适合观光游览,让您尽情挥洒激情与欢乐。我们将以事无巨细的服务精神为您奉上滋养身心的休闲享受。魅力客房、创意餐饮和诸如覆盖整个酒店的无线互联网等额外服务与措施,营造出专属于您的体验。SHERATON CHANGBAISHAN RESORT 长白山万达喜来登度假酒店This perfact summer or winner playground for those who love skiing, golfing and outdoor activites year round. Find time to connect in comfort at our idyllic ski-in, ski-out location, surrounded by spectacular montain scenery and nature.无论是在炎热的夏季或是冰冷的冬季,这里都是享受滑雪、高尔夫球及户外运动的天堂。酒店毗邻滑雪场,四周环绕着壮丽迷人的山峦,让您尽享舒适与惬意。