MAJOR RESPONSIBILITIES:
主要工作职责:
Proficient in Korean and able to communicate fluently with guests.
精通韩语,可以与客人流畅沟通。
Responsible for identifying, developing, and managing accounts within specific.
segments, markets, or geographical territories on behalf of one or more hotels. 代表一家或多家酒店负责确立、发展及管理不同区域、市场及地域的客户。
Maintains or increases current account production for group and catering business.
维持及增长客户团队及宴会的产量。
Manages larger accounts or special markets.
管理重要大客户或指定市场。
SPECIFIC DUTIES
特别工作要求 :
1. Manages larger, focus accounts or special segments.
管理重要客户或者重点区域。
2. Identifies new or existing markets/accounts that meet property sales strategy.
开发适合酒店战略需要的新客户或市场。
3. Understands or is familiar with the fundamentals of assigned accounts.
了解熟悉客户的背景。
4. Develops a sales plan to generate business from identified markets/accounts
制定销售计划 ,从所负责客户及市场中获得生意。
5. Determines the account’s needs, Marriott’s objectives, and marketing activities of each assigned market/account.
确认客户的需求、万豪的目标,以及细分市场/客户的战略。
6. Continuously communicates the benefits of the hotel to the customer.
将酒店所提供所拥有的价值传达给客户。
7. Drives/manages account production through improved customer loyalty by excellent account management.
通过有效的客户管理,提高客户忠诚度及产量。
8. Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.
通过电话咨询、销售拜访、接待客户来访、旅游展会、新闻媒体、市场调查等多种手段拓展新客户。
9. Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance.
获取市场情报:如新的项目、竞争对手的活动、市场动向及表现。
10. Spends majority of time in face-to-face customer interaction outside of the hotel.
分配大部分的工作时间拜访客户。
11. Sells the benefits of the Sales Centre/property sales and event management.
向客户推销宴会销售及服务所带来的价值。
12. Strives to meet measurable targets and goals, as assigned for individual and team.
努力达成个人及团队的目标(可测量)。
13. Implements training programs to improve sales efficiency and staff development.
参加培训课程,提高销售业绩及技能。
15. Directs the activities of the proactive team.
管理销售团队日常工作。
16. Tracks and measures the performance of Sales Executive on a monthly or period basis.
定期或月度考察销售主任工作表现。
17. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
了解整个市场的情况汇报- 竞争对手的优势及缺点, 经济趋势,供需关系以及如何去应对以上情况。
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作为亚太区最大规模的万豪品牌旗舰酒店,上海雅居乐万豪酒店于2011年11月24日正式开业;于2021年12月28日正式升级为上海雅居乐万豪侯爵酒店。傲立于繁华的城市中心,位于西藏中路,毗邻人民广场和人民公园,与各个最佳的文化、娱乐和购物场所近在咫尺。信步可至南京路步行街、人民公园和外滩以及人民广场地铁站(地铁1、2、8号线的交汇站)。 上海雅居乐万豪侯爵酒店拥有720间客房,在39层楼高的酒店里,宾客们还可以享受到来自4个不同餐厅的各式美味。酒店六楼设有一个豪华水疗中心,同时配备7个私密理疗室,让宾客们的身心得到放松和享受。酒店还提供25米长的室内游泳池,其中按摩池,蒸汽房和桑拿尽在设施齐全的健身房内,让宾客们荡漾在无限的愉悦和享受中。 我们将继续秉承万豪公司的核心文化,”照顾好我们的同事,同事便会照顾好我们的客人”。我们是谙熟待客之道的大师,并对此深感自豪。我们技艺娴熟,富于想象,为每位客人创造独特而难忘的体验。我们不懈追求卓越,恪守品牌创始人“以人为本”之训言,并将其升华为一门艺术。我们承诺将提供广阔的事业发展机会和全方位的培训系统,诚挚期待您的加入。联系电话:021-23129888-6605电子邮箱:Joanna.Zuo@marriotthotels.com地址:上海市黄浦区西藏中路555号-人力资源部(酒店B1员工通道进入) Construction of the largest full-service Marriott-branded flagship hotel in Asia- Pacific, Shanghai Marriott Hotel City Centre opened its doors on November 24,2011;It was officially upgraded to Shanghai Marriott Marquis City Centre on December 28,2021. Located aside People's Square and Park on Xi Zang Middle Road, the Shanghai Marriott Marquis City Centre boasts a premium downtown location and provides effortless access to the city’s finest cultural, entertainment and shopping attractions. Nanjing Road Pedestrian Street, People’s Park and the Bund, plus the People’s Square metro hub (connecting lines 1,2 and 8) are all within close walking distance. Besides 720 bedrooms, we offer our guests four different dining options varying from fine dining to alfresco inside the 39-storey sleek glass and steel structure. Level 6 includes a luxurious Spa focused on providing superior body and beauty rituals within seven treatment rooms. Fitness enthusiasts enjoy a 25 meter indoor swimming pool with Jacuzzi, Steam and Sauna as well as an extensive cardiovascular gymnasium. The Brilliant Hosts of Marriott Marquis City Centre are devoted to play forward the company culture of Marriott International," Take care of our associates; and our associates will take care of our guests.” We are proud masters of our craft. With skill and imagination, we create memorable experiences unique to each guest. Relentless in our pursuit of excellence, we live our Brand Founder’s words “put people first” and raise it to an art form. We are committed to providing you tremendous job opportunities and systematic training programs to strengthen your career development. Warmly welcome you to join us.