• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 管理规范
• 人性化管理
• 员工活动
• 丰富员餐
• 补充医疗保险

MAJOR RESPONSIBILIES 責任概要 :

1.	Assume responsibility of daily operations in assigned outlet to ensure a smooth running, profitable operation within the framework of the hotel.
在酒店中，承担在日常运作中的责任，以确保能顺利运营，并有盈利。
2.	Actively support the Quality Improvement Process.
要积极支持质量改进程序。
3.	Assist in working toward positive financial results.
帮助工作得到积极的财政结果。
4.	Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
帮助工作得到积极的财政结果。
5. Assist in maintaining a highly motivated and well-trained staff.
帮助培训一个高度的热情和训练有素的员工。

SPECIFIC DUTIES 工作任務 :

OPERATIONS
1.	Open and close shift in accordance with the manager checklist.
按照经理的安排表来开始和结束一天的营运。
2.	Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
与客人进行积极的互动，来寻找和征求反馈。
3.	Train, maintain and enforce all Marriott service standards in the outlet.
在餐厅中，培训、维持和执行所有万豪的服务标准。
4.	Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide.
执行万豪规范的饮料配方，并进行展示，以确保给客人提供的饮料具有一贯的品质。
5.	Properly execute revenue and check control procedures on shift.
在班次上正确执行收入和帐单控制程序。
6.	Handle daily associate relations (i.e. scheduling, time adjustments).
处理日常员工的协作关系（例如，时间调整）
7.	Maintain a safe & sanitary work environment for all associate & guests.
为所有的员工和客人，建立一个安全及卫生的工作环境。
8.	Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks).
为餐厅营运提供尽可能的帮助（例如，工作时间表，楼层安排，预定）
9.	Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
找到解决如电话服务，最后一分钟的预定，或其他每天可能发生的问题的方法。
10.	Conduct taste panels and menu classes on a daily basis for restaurant.
主持餐厅每天的试菜和菜单培训课程。
11.	Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied.
确保在餐厅营运时，在各自的岗位上，协助服务员或领位员，使客人满意。
12.	Ensure that only a quality product is served.
确保服务的食品和饮料有质量保证。
13.	Ensure all side work is done on a daily basis.
确保每天基本的工作都完成。
14.	Maintain proper associate uniform standards.
保持员工制服的标准。
15.	Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
管理一个有效的工程维护及保养程序，通过使用工作指令和检查。
16.	Understand & teach empowerment principles to ensure guest satisfaction.
理解和教导授权原则，以确保客人的满意度。
17.	Exercise station rotation to ensure stations are distributed fairly.
运用岗位的轮换制，来确保工作安排的合理性。
18.	Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.
意识到所有万豪客户奖励计划和正确的会计程序与他们有关。
19.	Above all, to lead by example through a “hands on” approach to motivate our associates to excel.
综上所述，领班要以身作责来激励我们的员工取得成功。

作为亚太区最大规模的万豪品牌旗舰酒店，上海雅居乐万豪酒店于2011年11月24日正式开业；于2021年12月28日正式升级为上海雅居乐万豪侯爵酒店。傲立于繁华的城市中心，位于西藏中路，毗邻人民广场和人民公园，与各个最佳的文化、娱乐和购物场所近在咫尺。信步可至南京路步行街、人民公园和外滩以及人民广场地铁站（地铁1、2、8号线的交汇站）。 上海雅居乐万豪侯爵酒店拥有720间客房，在39层楼高的酒店里，宾客们还可以享受到来自4个不同餐厅的各式美味。酒店六楼设有一个豪华水疗中心，同时配备7个私密理疗室，让宾客们的身心得到放松和享受。酒店还提供25米长的室内游泳池，其中按摩池，蒸汽房和桑拿尽在设施齐全的健身房内，让宾客们荡漾在无限的愉悦和享受中。 我们将继续秉承万豪公司的核心文化，”照顾好我们的同事，同事便会照顾好我们的客人”。我们是谙熟待客之道的大师，并对此深感自豪。我们技艺娴熟，富于想象，为每位客人创造独特而难忘的体验。我们不懈追求卓越，恪守品牌创始人“以人为本”之训言，并将其升华为一门艺术。我们承诺将提供广阔的事业发展机会和全方位的培训系统，诚挚期待您的加入。联系电话：021-23129888-6605电子邮箱：Joanna.Zuo@marriotthotels.com地址：上海市黄浦区西藏中路555号-人力资源部（酒店B1员工通道进入） Construction of the largest full-service Marriott-branded flagship hotel in Asia- Pacific, Shanghai Marriott Hotel City Centre opened its doors on November 24,2011;It was officially upgraded to Shanghai  Marriott Marquis City Centre on December 28,2021. Located aside People's Square and Park on Xi Zang Middle Road, the Shanghai Marriott Marquis City Centre boasts a premium downtown location and provides effortless access to the city’s finest cultural, entertainment and shopping attractions. Nanjing Road Pedestrian Street, People’s Park and the Bund, plus the People’s Square metro hub （connecting lines 1,2 and 8） are all within close walking distance. Besides 720 bedrooms, we offer our guests four different dining options varying from fine dining to alfresco inside the 39-storey sleek glass and steel structure. Level 6 includes a luxurious Spa focused on providing superior body and beauty rituals within seven treatment rooms. Fitness enthusiasts enjoy a 25 meter indoor swimming pool with Jacuzzi, Steam and Sauna as well as an extensive cardiovascular gymnasium. The Brilliant Hosts of Marriott Marquis City Centre are devoted to play forward the company culture of Marriott International," Take care of our associates; and our associates will take care of our guests.” We are proud masters of our craft. With skill and imagination, we create memorable experiences unique to each guest. Relentless in our pursuit of excellence, we live our Brand Founder’s words “put people first” and raise it to an art form. We are committed to providing you tremendous job opportunities and systematic training programs to strengthen your career development. Warmly welcome you to join us.