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沈阳世茂希尔顿酒店

    职位:GRO (MT- Exp)外籍

  • 职位性质:兼职
  • 工作地区:辽宁省沈阳市
  • 招聘人数:1人
  • 学  历:本科
  • 工作经验:2年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:熟练
  • 语言要求:英语(精通)德语(熟练)
  • 国际联号工作经历:优先
  • 薪资待遇:4千-5千
  • 职位有效期:2020-07-01至2020-07-31

岗位职责/职位描述

Assistthe Manager in administration and management all Front Office operation toensure profitability , control cost and quality standards to insure total guestsatisfaction . To efficiently coordinate the day to day operation of theWelcome Desk and Guest Relations division and provide leadership at thefrontline level.

  1. Ability to read, write, speak and understand the English  & Germany language to communicateeffectively with guests and employees.

  2. Ability to effectively deal with internal and externalcustomers, some of whom will require high levels of patience, tact anddiplomacy to defuse anger, collect and analyze accurate information and resolveconflicts.

  3. Interpersonal skills to provide overall guestsatisfaction