高级销售经理 Senior Sales Manager
8千-1万
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发布于 04-30
高级销售经理 Senior Sales Manager
8千-1万
丽江 | 3年以上 | 大专 | 招3人
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岗位职责

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He/she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. Leads the Sales Team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards

高级销售经理需协助销售总监领导销售部门。他/她督导并管理所有谈判过程,同时需成功的跟进所分派的公司、散客、会务、社会活动、旅游团队等各项活动。领导销售团队通过准确、快速的服务使收入最大化,同时给客户以最高标准的服务。

 1. Plans sales trips, under the direct approval of  Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. Reports to the Director of Sales on potential markets needing coverage

在销售总监或商务总监的直接批准下对主要市场的地区制定销售拜访计划,对一些特别地区的市场进行电话销售,向销售总监汇报潜在市场客户的需求范围。

2. Liaises closely with Sales Team in proposing the best deal when handling leads / inquiries (pricing strategy, special requirements) passed over, in order to convert the leads / inquiries to confirmed events.

在跟进处理以一些生意或客户询问时,与销售团队保持紧密的联络与沟通,最终使生意确认下来。

3. Ensures effective communication with the organizers.

确保与组织者有效的沟通。

4. To meet and welcome some top key accounts, group organizer and VIP guests upon check-in.

在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。

5. Responsible to assist catering sales for the dissemination of event related information to other departments.

负责协助宴会销售将团队所有相关信息分发至酒店各部门。

6. Assist to catering sales to maintains close co-ordination with respective departments on organisers' requirements.

协助宴会销售团队与各部门的协调沟通。

7. Involves Catering Sales Managers during post-event meeting and post-event follow up such as sending Thank You letters together.

参与宴会销售经理在活动结束后的继续跟进,例如致客户感谢信和会议跟踪调查表等。

8. Get known all information of competitors, such as rate, top accounts and production,     room, F&B and events, and report to DOS regularly.

了解并熟悉竞争对手的所有产品信息,包括公司协议价、主要客户及其产量、酒店客房、餐饮、会务等,并定期向销售总监汇报。

9. Directs all activities of the Sales Team to ensure the smooth running of the department.

确保部门正常运作。

10. Motivates and trains Sales Team to ensure their best performance.

激发和培训部门员工并确保他们有良好的表现。

11. Monitors the accounts management system.

监控客户管理系统。

12. Assists the DOS in the allocation of daily job to the Sales Team according to group chart.

根据销售团队架构来协助销售总监分配对日常工作进行有效分配。

13. Establishes good working relationship within the department and other departments.

与各部门之间建立良好的工作关系。

14. Guides the Sales Team in ensuring highest standards of service and product quality are provided to guests at all times.

指导销售团队,总是确保将高质量的服务和产品提供给客户。

15. Ensures smooth and effective communication through regular meetings between Sales Team and Operations team member.

通过定期的会议,确保销售团队与酒店运作团队有效的沟通。

16. Closely monitors accounts revenue and business production.

紧密监督主要客户的收入和产量。

17. Provides feed-back on market trends & keeps updated on client relationships and overall business goals through close communication with Sales Managers and Director of Sales.

在与销售经理和销售总监紧密的沟通下,及时反馈市场讯息,保持与客户良好的关系及发展目标的更新。

18. Maximizes up-selling opportunities whenever possible.

无论何时,最大化增加销售额。

19. Forecasts group room night and banquet revenue.

对团队及宴会收入进行有效的预测。

20. Participates in relationship building visitations when necessary.

根据需要安排销售拜访客户。

21. Supervises Sales Managers in preparing proposals / contracts for events as required.

根据需要在销售经理或代表制定团队报价或合同时进行必要的监督和指导。

22. Conducts site inspections with potential clients when Sales Managers / Co-ordinator are not available.

需要的情况下,引领有潜力的客户做酒店视察。

23. Assists in preparation of the Marketing Plan.

协助准备市场计划。

24. Actively participates in achieving the Marketing budget.

积极参与市场计划的制定并协作达到预算。

25. Leads the Sales Team to achieve the departmental goals.

领导销售团队达到部门目标。

26. Ensures effective/close communication and good working relationships within the department and with other departments.

确保与各部门之间有效的沟通和良好的工作关系。

27. Maintains close and frequent communication with the Director of Sales in order to maximise the hotel profit through effective yield and space management.

为了通过有效的收益产出管理保持与销售总监紧密的沟通使酒店收入最大化。

28. Conducts and attends meetings as required.

在需要时主持并参加会议。

29. Maintains timely and responsive communication with clients.

保持与客户及时有效的沟通。

30.  Assist Director of Sales in the recruitment, selection, training and motivation of Sales Team.

协助销售总监招募,选择,培训员工保持团队的活力与稳定。

31. Assures understanding of job responsibilities goals and standards of performance for Sales Team; and conducts on-going coaching and counseling.

理解掌握工作职责目标和销售的服务标准,引导培训正确的服务咨询。

32. Maintains established personnel policies and procedures of the Hilton Hotels and Resorts.

保持并建立希尔顿集团酒店的方针和政策。

33. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.

如有必要 ,该部门有权更改或补充该职位描述。

34. Carries out any other reasonable duties and responsibilities as assigned.

完成任何其他合理的职责和被指派的职责。


岗位要求

1. University graduate, excellent command of written and spoken in English and Chinese language.

大学专科,良好的中英文读写能力。

2. Minimum 3 years experience in similar capacity with international chain hotels.

具有至少三年在国际连锁酒店的相关经验。

3. Very familiar with local market and good at marketing trend anlysis.

了解本地客户的情况并具有很强的市场分析能力。

4. Ability to lead, to provide guidance and to develop team member.

具有领导,指导和发展员工的能力。

5. Good skills of organization and presentation.

良好组织及展示技巧。

6. Sound communication skills.

具有良好的沟通技巧。

7. With strong teamwork spirit.

拥有较强团队合作精神。

8. Good interpersonal skills.

较强的人际交往能力。

9. Ability to work under pressure and deal with stressful situations during busy periods.

能在强压下胜任工作。


其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 股份制企业
    企业性质
希尔顿是国际最具知名度的酒店管理公司之一,拥有十七大卓越酒店品牌,在全球113个国家和地区直接管理、特许经营、持有以及租赁超过5,600家酒店,逾912,000间客房。一直以来,希尔顿始终致力于履行世界最热情好客酒店的使命并在卓越职场研究所2018年的“全球最佳职场”评选中名列第二,成为全球排名最高的酒店集团。自1919年成立以来,希尔顿酒店已共计为超过30亿名宾客提供了服务。同时,作为屡获殊荣的常客奖励计划希尔顿荣誉客会(Hilton   Honors),它已为全球近8,200万名会员提供包括电子登记入住及选择客房、数字密钥与智能客房等非凡礼遇。我们的愿景:让世界充满阳光,让大家感受到热情的温暖,通过提供与众不同的卓越体验,让每位宾客在每家酒店的每次入住都倍感满意。我们的使命:成为全世界最热情友好的公司,为宾客奉上体贴周到的体验,为团队成员提供意义非凡的机会,为业主创造高价值,并为我们的社区带来积极影响。丽江晶玺希尔顿酒店位于玉龙县文笔海旅游区,距高铁站8分钟车程,距丽江机场30分钟车程,出行便利。酒店西邻文笔海湿地公园,北接宋城千古情,独特的地理优势,让您足不出户就可以同时领略自然风光和丽江特色人文景观。酒店拥有578间客房、多功能会议区、自助餐厅、行政酒廊、室内恒温泳池、室外休闲吧以及屋顶花园,规划以山、岩、水、瀑布、花卉等结合、交汇表现,加上灯光、镭射等光影造景,显现品牌、项目特色,是您旅游、商务休闲和度假的绝佳选择。丽江晶玺希尔顿酒店计划于2021年第二季度正式开业。
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