• 五险一金
• 带薪年假
• 包吃包住
• 管理规范
• 岗位晋升
• 技能培训
• 员工优惠价
• 多彩员工活动

Supervises
the bell staff as they greet and escort arriving and departing guests in a
friendly , courteous manner and from their accommodations , transports their
luggage , and acquaints each new guest with their room location and features . Carries out any other reasonable duties and responsibilities as
assigned.


督促礼宾员热情友好的帮助客人提携行李，引领客人到房间及提供其它服务。完成交给的其他工作。
1. Monitor performance of members of the bell staff
，assist when
necessary.
监督礼宾员的日常工作，并在需要时予以支持。
2. Retrieves guest items from cars , busses ,vans
and carts . Loads luggage and packages onto a bell cart to transport items
throughout hotel to /from designated rooms
帮助客人寻找丢失在出租车上的物品。协助礼宾员装卸行李。
3. Escorts guests to
accommodations , visually inspects room , telephone and notes deficiencies such
as towels to housekeeping immediately . Points out room features and directory
for guest reference .
引领客人到房间，介绍酒店及房间的设施设备。快速巡视房间是否存在问题，及时通知相关部门予以解决。
4. Creates a working knowledge of all hotel
disciplines , activities and responsibilities to help guests with questions 
遵循酒店的规章制度，熟知酒店经营项目及活动，友好的回答客人提出的各种问题并确保其准确性。
5. Greets customers immediately with a friendly and
sincere welcome . Remains calm and attentive especially during heavy hotel
activity and emergencies . Listens and responds to guest inquires using a
positive , clear speaking voice . Answers questions and offers assistance
giving accurate information regarding outlet hours , other hotel services ,
directions to local attractions or function rooms ,car rentals , air line
shuttle service ,etc.
热情友好的问候客人。能成着冷静的应对各种突发情况。熟知酒店各营运场所的营业时间，为客人提供旅游向导，租车，订票等各种服务。
6. Supports and motivates Concierge
team members by leading by example and employing competent and consistent
management practices.






















通过训练及一致的管理，领导和激励团队员工。

       希尔顿是国际最具知名度的酒店管理公司之一，拥有二十三大卓越酒店品牌，在全球126个国家和地区直接管理、特许经营、持有以及租赁超过7626家酒店。一直以来，希尔顿始终致力于履行世界最热情好客酒店的使命，并2023在卓越职场研究所“全球最佳职场”评选中名列第一，成为全球排名最高的酒店集团。                          我们的愿景：让世界充满阳光，让大家感受到热情的温暖，通过提供与众不同的卓越体验，让每位宾客在每家酒店的每次入住都倍感满意。      我们的使命：成为全世界最热情友好的公司，为宾客奉上体贴周到的体验，为团队成员提供意义非凡的机会，为业主创造高价值，并为我们的社区带来积极影响。      丽江晶玺希尔顿酒店位于丽江市玉龙纳西族自治县文笔海景区，南靠文笔山，东邻古村落，西临文笔海，北眺玉龙雪山，地理位置十分优越。距丽江高铁站仅7分钟车程，交通便捷。







      丽江晶玺希尔顿酒店于2021 年 06 月 29 日耀世启航，拥有578间客房，是目前西南地区单体客房体量最大的酒店。在酒店客房内就能欣赏到文笔海的湖光山色，远眺玉龙雪山。酒店配备有中西餐厅、500m²室内恒温泳池、24小时健身房、1500m²会议区域等休闲、娱乐、商务会议设施。