Feel Welcome Feel Valued
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service.
• Ensure the Concierge team offers the best service, knowledge and assistance to guests.
• Assist guests with mail, messages, and all inquiries.
• Assist with any plans or arrangements the guest intends to make during their stay.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Follow department policies, procedures and service standards.
• Follow all safety policies.
• Other duties as assigned.
• Previous experiences as a Concierge required.
• Must possess a professional presentation.
• Must possess outstanding guest services skills, sophisticated verbal & written communication skills.
• Computer literate in Microsoft Windows applications preferred.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
立即申请： 无论您是事业刚起步还是正在寻找有意义的职位，我们都邀请您访问 http://www.fairmontcareers.com/，详细了解有关费尔蒙酒店及度假村的信息，把握难得的就业机会！