• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 管理规范

如需立即申请，请点击以下链接登录费尔蒙集团官方求职网站进行在线职位申请。如您未通过费尔蒙集团网站申请，可能导致我们无法看到您的求职信息，并可能延误您的岗位申请。谢谢理解！
https://careers.accor.com/cn/zh/apply/ines1/1?jobSeqNo=ACCOGLOBAL23010037ZHCN
【职位描述】
Primary Responsibilities主要职责
• Consistently offer professional, friendly and engaging service
• Lead and manage all aspects of the Reservations department and ensure all service standards are followed
• Manage and coordinate all group and individual reservations
• Maintain close liaison with the Sales, Conference, and Accounting teams
• Produce daily, weekly, monthly and quarterly reports as required
• Attend pre-convention meetings and revenue management meetings as required
• Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
• Conduct regularly scheduled departmental meeting
• Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
• Balance operational, administrative and Colleague needs
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies 
• Other duties as assigned
•始终如一地提供专业、友好和有吸引力的服务
•领导和管理预订部的各个方面，确保遵守所有服务标准
•管理和协调所有团体和个人预订
•与销售、会议和会计团队保持密切联系
•根据需要制作每日、每周、每月和季度报告
•根据需要参加会前会议和收入管理会议
•确保所有预订代理了解客房产品和酒店服务，从而实现收入最大化
•定期召开部门会议
•通过员工日程安排和遵守预算指导方针，确保所有同事的有效生产力
•平衡运营、行政和同事需求
•以信息丰富和有益的方式协助客人了解酒店设施
•遵守部门政策、程序和服务标准
•遵守所有安全政策
•分配的其他职责
Knowledge and Experience知识和经验
• Previous leadership experience in a similar role required
• Previous experience with a Property Management system required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
Notes:
The Hotel & Residences reserves the right to delegate tasks and duties not listed in the job description to support Hotel & Residences Service Standards and operational needs.
•以前担任过类似职位的领导经验
•有物业管理系统经验
•需要精通Microsoft Windows应用程序
•相关学科的大学/学院学位优先
•较强的人际关系和解决问题的能力
•高度负责且可靠
•能够在快节奏的环境中在压力下正常工作
•能够作为团队的一部分协调一致地工作
•能够将注意力集中在客人需求上，始终保持冷静和礼貌
备注:
为支持酒店&公寓对客的服务标准及运作需要，酒店&公寓保留向员工分配除以上要求职责以外的其他工作及任务的权利。
Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房，蔚柳溪水疗中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

概览：洲至奢选成都棕榈泉酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园和成都SKP。酒店设有336间酒店客房，康体中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。Overview: Palm Springs Hotel Chengdu, Vignette Collection, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Gold Executive Lounge, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.