• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 管理规范

如需立即申请，请点击以下链接登录费尔蒙集团官方求职网站进行在线职位申请。如您未通过费尔蒙集团网站申请，可能导致我们无法看到您的求职信息，并可能延误您的岗位申请。谢谢理解！

https://careers.accor.com/cn/zh/apply/ines1/1?jobSeqNo=ACCOGLOBAL23011979ZHCN

【职位描述】
Primary Responsibilities主要职责
• Consistently offer professional, friendly and engaging service.
• Manages in compliance with established company policies and procedures.
• Manages in compliance with local, state and federal laws and regulations.
• Maintains procedures for security of monies.
• Maintains procedures for credit control and handling of financial transactions.
• Maintains inventory control procedures.
• Implement and manage all company programs to ensure compliance with the SOP’s and LSOP’s; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Manage the maintenance/ sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.
• Hotel wide wine / liquor / beverage program and administration
• Works with closely with Outlet Assistant Mangers to maintain standards of food and beverage quality and guest service quality.
• Receives departmental relates guest complaints and ensures corrective action is taken to maintain a high level of customer satisfaction and quality.
• Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
• Marketing of All Day Dining Restaurant, In-Room Dining &, Refreshment Centre, develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives. Develops the annual marketing plan.
• Assists to develop, recommend, implement, and manage the division’s annual budget, business/marketing plan forecasts and objectives to meet/exceed management expectations.
• Achieves budgeted revenues and expenses and maximizes profitability related to the food and beverage department.
• Assists in creating and implementing and maintaining local and national sales/marketing programs.
• Collaborates with Outlet Leaders in order to manage the Human Resources within all areas.
• Recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate as appropriate.
• Other duties as assigned
•始终如一地提供专业、友好和引人入胜的服务。
• 按照既定的公司政策和程序进行管理。
• 按照当地、州和联邦法律法规进行管理。
• 维护资金安全程序。
• 维护信用控制和金融交易处理程序。
• 维护库存控制程序。
• 实施和管理所有公司计划，以确保遵守 SOP 和 LSOP；包括安全和卫生法规、所有联邦、州和地方法规，以确保为客人提供最佳水平的优质服务和款待。
• 管理酒店餐饮区和设备的维护/卫生，以保护资产、遵守法规并确保优质服务。
• 酒店范围内的葡萄酒/烈酒/饮料计划和管理
• 与餐饮部助理经理密切合作，以维持餐饮质量和宾客服务质量的标准。
• 接收与部门相关的客人投诉，并确保采取纠正措施以保持高水平的客户满意度和质量。
• 通过员工发展、工作工程和质量形象提供改进的产品，提高客人满意度。
• 全日餐厅、客房内用餐和茶点中心的营销，根据公司指导方针制定和管理菜单、套餐优惠、促销、展示、装饰和演示文稿的实施，以吸引更多的店内客人和更大的份额当地市场，以满足/超过销售和财务目标。制定年度营销计划。
• 协助制定、推荐、实施和管理部门的年度预算、业务/营销计划预测和目标，以达到/超出管理层的预期。
• 实现预算收入和支出，并最大限度地提高与食品和酒水部门相关的盈利能力。
• 协助创建、实施和维护当地和全国的销售/营销计划。
• 与餐饮其他部门领导合作，以管理所有领域的人力资源。
• 员工的招聘和发展；雇用、培训、授权、指导和咨询、绩效和工资审查、通过公平待遇政策解决冲突、纪律处分并酌情终止。

Knowledge and Experience知识和经验
• 3 years of employment in a senior Food & Beverage leadership role
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Requires advanced knowledge of the principles and practices within the Food & Beverage/Hospitality profession
• Outstanding knowledge of F&B product and high end service levels
• This includes the knowledge required for management of people, complex problems and food and beverage management
• Be able to communicate in Mandarin and English is must
• 3 年相关管理经验
• 对应的大学/学院学位优先
• 出色的沟通和组织能力
• 强大的人际关系和解决问题的能力
• 高度负责和可靠
• 能够在快节奏的环境中很好地承受压力
• 作为团队的一员，能够团结一致地工作
• 能够专注于客人的需求，始终保持冷静和彬彬有礼
• 需要对餐饮/酒店行业的原则和实践有深入的了解
• 出色的餐饮产品知识和高端服务水平
• 这包括人员管理、复杂问题和餐饮管理所需的知识
• 普通话和英语流利

Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房，蔚柳溪水疗中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。

Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

概览：洲至奢选成都棕榈泉酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园和成都SKP。酒店设有336间酒店客房，康体中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。Overview: Palm Springs Hotel Chengdu, Vignette Collection, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Gold Executive Lounge, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.