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Primary Responsibilities主要职责
• Demonstrate to our guests our commitment to service excellence
• Respond quickly and professionally to telephone inquiries and find the right person to help
• Greet guests and members efficiently and friendly and escort them as required
• Provide information and culture on Willow Stream equipment and services in person or by phone
• Supervision of the swimming pool to prevent drowning, accidents or injuries
• Implement policies and regulations to avoid accidents
• Inspect cleaning facilities, assist with the daily cleaning of swimming pools, changing rooms, tables, and keep timely documentation of work procedures
• Assist in the maintenance of swimming pools while supervising and maintaining pool filtration systems and water chemistry
• Work with the relevant hospitality departments to ensure maximum customer satisfaction
• Report unusual situations to managers or supervisors
• Assist in the operation of all spa departments while requesting participation in fitness and swimming pool work
• Keep the facility in optimal operating condition
• Assist guests in the proper use of sauna, steam room, Jacuzzi facilities
• Keep accurate records based on the policy needs of the city and the hotel
• Comply with occupational health and safety regulations
• Report suspicious persons to the hotel's security department. Behavior and vehicles
• Comply with Fairmont's Code of Ethics
• Responsible for other assigned tasks
• 向客人展示我们卓越的服务承诺
• 快捷和专业的回答电话询问,并能找到适当人选给予帮助
• 高效和友好的迎接客人和会员,并按要求护送他们
• 当面或通过电话提供蔚柳溪设备和服务的信息和文化
• 游泳池的监督工作,防止发生溺水,意外或受伤
• 落实政策和规章制度,避免发生意外
• 检查清洁设施,协助游泳池,更衣室,桌子的日常清洁,及时记录工作程序
• 协助维修游泳池,同时监督和维护游泳池过滤系统及水化学
• 与相关的酒店部门合作,确保最大限度满足顾客需求
• 向经理或主管报告不寻常情况
• 在要求参与健身和游泳池工作的同时协助所有水疗部门的运作
• 保持设施在最佳营运状态
• 协助客人正确使用桑拿,蒸汽房,按摩池的设施
• 根据市里和酒店的政策需求保留准确的记录
• 遵守职业健康与安全规定
• 向酒店的安保部门举报可疑的人。行为及车辆
• 遵守费尔蒙的道德规范
• 负责其他分配的工作
Knowledge and Experience知识和经验
• Need to be customer-oriented, have a vibrant personality, and be passionate about helping others
• Ability to adapt to high-intensity work tasks in an ever-changing work environment
• Ability to adapt to shifts and ability to work autonomously without supervision
• Those who have or can obtain a valid lifeguard certificate, valid first aid, and CPR junior lifeguard certificate are preferred
• Ability to work in outdoor facilities and can adapt to a variety of weather conditions, including exposure to the sun
• 需以客为尊,拥有充满活力的个性,热情饱满的帮助他人
• 不断变化的工作环境中,能够适应高强度的工作任务
• 能够适应轮班,能够在无监督情况下自主工作
• 拥有或能够考取有效救生员证,有效急救,心肺复苏初级救生人员证书者佳
• 能够在户外设施工作,可以适应各样的天气情况,包括暴晒天气
Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”,精品川菜中餐厅“尝艺”,以及位于酒店顶层的“觅”特色餐厅。
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
概览:成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。成都棕榈泉费尔蒙酒店设有336间酒店客房,康体中心,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”,精品川菜中餐厅“尝艺”,以及位于酒店顶层的“觅”特色餐厅。酒店已于2016年12月21日正式营业。关于费尔蒙酒店及度假村费尔蒙酒店及度假村是享誉全球的酒店集团之一,旗下许多酒店都成为了目的地的地标,如伦敦的The Savoy 酒店,纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道,要想为宾客提供周到的服务,我们首先需要为我们的员工提供良好的待遇。因此,您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会,并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一,我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来,等您开启! Overview: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Health Club, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. The hotel opened its door on December 21, 2016.ABOUT FAIRMONT HOTELS & RESORTSFairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!