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Primary Responsibilities主要职责
Reporting to the Assiatant Manager,responsibilities and essential job functions include but are not limited to the following:
• Consistently provide professional, friendly and attentive service
• Oversees all aspects of the F&B team handling the department and ensures service standards are followed
• Maximize revenue by upselling and following budget guidelines
• Handle guest concerns and respond promptly and professionally
• Balancing operational and staff needs
• Get a comprehensive view of all menu items and promotions
• Ensure employees are fully aware of all menu items, ingredients, contents and preparation methods offered by the restaurant
• Follow restaurant policies, procedures and service standards
• Follow all safety and sanitation policies when serving meals
• Other tasks assigned by superiors
直接汇报上级为全日制餐厅副经理,该职位的责任和基本职能包括但不仅限于以下内容:
• 始终如一地提供专业、友好和周到的服务
• 监管餐饮店团队处理部门的一切事务,并确保遵循服务标准
• 通过升档销售并遵循预算指南来最大限度地提高收入
• 处理宾客关注的问题,并迅速专业地作出回应
• 平衡运营和员工需求
• 全面了解所有菜单项和促销活动
• 确保员工全面了解餐饮店提供的所有菜单项、配料、含量和制作方法
• 遵循餐厅政策、流程和服务标准
• 在提供餐饮时须遵循所有安全和环境卫生政策
• 上级主管安排的其它任务
Knowledge and Experience知识和经验
• Leadership experience in the food and beverage industry is a plus
• Requires experience with point-of-sale terminal systems
• Requires proficiency in computer operation, especially Microsoft applications
• Bachelor/college degree in related field is preferred
• Excellent communication and organizational skills
• Excellent interpersonal and problem-solving skills
• Highly responsible and reliable
• Ability to perform well in a fast-paced, stressful environment
• Ability to coordinate work as part of a team
• Ability to focus on the needs of guests, remaining calm and courteous at all times
•• 有餐饮领域的领导经验者优先
• 要求有使用销售点终端系统的经验
• 要求能熟练操作计算机尤其是微软应用程序
• 有相关领域的本科/大专学历者优先
• 出色的沟通和组织能力
• 出色的人际交往和问题处理能力
• 高度负责和可靠
• 能够在节奏快、压力大的环境下出色地完成工作
• 能够作为团队的一员协调工作
• 能够将注意力集中于宾客的需求,在任何时候始终保持冷静和礼貌
Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”,精品川菜中餐厅“尝艺”,以及位于酒店顶层的“觅”特色餐厅。
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
概览:成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。成都棕榈泉费尔蒙酒店设有336间酒店客房,康体中心,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”,精品川菜中餐厅“尝艺”,以及位于酒店顶层的“觅”特色餐厅。酒店已于2016年12月21日正式营业。关于费尔蒙酒店及度假村费尔蒙酒店及度假村是享誉全球的酒店集团之一,旗下许多酒店都成为了目的地的地标,如伦敦的The Savoy 酒店,纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道,要想为宾客提供周到的服务,我们首先需要为我们的员工提供良好的待遇。因此,您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会,并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一,我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来,等您开启! Overview: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Health Club, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. The hotel opened its door on December 21, 2016.ABOUT FAIRMONT HOTELS & RESORTSFairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!